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paulmilsom's avatar
paulmilsom
Aspirant
Jan 19, 2020

carnt connect to fsm7352ps

i am having problems connecting to a fsm7352ps poe switch, its working as it should, poe etc just carnt access it to change settings etc - it doesnt get found when i use an ip sniffer either and carnt work out how to do a factory reset?

3 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    paulmilsom,

     

    Welcome to the community! :) 

     

    Are you still able to get replies when you ping the IP address of the FSM7352PS switch?  If not anymore, I suggest you to access the switch via console connection.  There is a console port at the rear panel of the FSM7352PS.  Read pages 3-9 to 3-10 of the FSM7352PS Hardware Installation Guide here about Connecting a Console to the Switch. 

     

    Let me also share this link on how you could set network parameters (set a new static IP address) to the FSM7352PS via console.  

     

    If ever your concern has been addressed or  resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

    • paulmilsom's avatar
      paulmilsom
      Aspirant

      i now have the null cable and can connect through hyper terminal, but it doesnt give any options for factory reset?

       

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        paulmilsom,

         

        I apologize for the late response. :( 

         

        To perform a factory reset via the console, go to privileged EXEC mode and execute the command 'clear config.'  As reference, read page 9-27 of the ProSafe 7300S Managed Switches CLI Manual Version 8.0 here.

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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