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attilay2k's avatar
attilay2k
Aspirant
Oct 18, 2019
Solved

DNS Client: no ipv4 or ipv6 address found in response for request id

i see a lot of messages like the following one, what happened?   Oct 18 10:30:35 192.168.1.4-1 DNS_CLI[50006492]: dns_client_util.c(1686) 573 %% DNS Client: no ipv4 or ipv6 address found in respons...
  • DaneA's avatar
    DaneA
    Oct 24, 2019

    attilay2k,

     

    I'm glad to know that upgrading the firmware of your M4100-D12G to the latest version helped. :) 

     

    Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     


    Regards,

    DaneA

    NETGEAR Community Team

attilay2k's avatar
attilay2k
Aspirant
Oct 22, 2019

DaneA 

thanks for the quick response, please see my answers below

 

a. Yes, M4100-D12G is working but sometimes some devices doesn't work (cannot navigate through the network), I can't tell you if this happens when one of these messages occurs or not

b. you can find the detailed diagram in the attached pdf, I hope it's enough. In practice the uplink comes from the FritzBox 7590 router; connected to the M4100 there are 3 cameras, a smart TV, and a Netgear switch with PoE ports that power up three Alcatel access points (AP1101)

c. No, I only added the raspberry with the aim of having a graphical evidence (via Sense Hat) of the status of the devices on the network (by parsing the syslog to which the M4100 and the access points are attached) and as a repository of the camera recordings .

d. firmware version is 10.0.2.20

 

Thanks again, waiting for Your response, regards.

Corrado

 

DaneA's avatar
DaneA
NETGEAR Employee Retired
Oct 24, 2019

attilay2k,

 

Thank you for your feedback. 

 

Oct 18 10:30:35 192.168.1.4-1 DNS_CLI[50006492]: dns_client_util.c(1686) 573 %% DNS Client: no ipv4 or ipv6 address found in response for request id 428

Referring to the log message and the network diagram you have provided, are the devices within your network have DNS configured?  

 

d. firmware version is 10.0.2.20

It seems that the current firmware of your M4100-D12G is an old version.  Let us update the firmware of your M4100-D12G to the latest version which is v10.0.2.35 and you can download it here.  Then, observe if the same log messages appear. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • attilay2k's avatar
    attilay2k
    Aspirant
    Oct 24, 2019

    DaneA 

     

    Hi, 

    seems that after upgrading to v10.0.2.35 the problem has disappeared.

    I kept checked the syslog messages from the M4100 and in this hour of analysis I didn't find any error message object of this ticket

     

    thanks for your support, I think you can close the ticket

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    Oct 24, 2019

    attilay2k,

     

    I'm glad to know that upgrading the firmware of your M4100-D12G to the latest version helped. :) 

     

    Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     


    Regards,

    DaneA

    NETGEAR Community Team

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