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Forum Discussion
MM_tech
Dec 01, 2018Follower
ERROR: can't get kernel image!
Hi,
Overnight switch malfunction. I managed to connect to the switch with miniUSB console port using HyperTerminal port 23. I switched off/on couple of times. This is the error logs i get. :( ...
DaneA
Dec 12, 2018NETGEAR Employee Retired
Hi MM_tech,
Welcome to the community! :)
Kindly access the article below and follow the initial steps but select option 9, to try to activate a backup image. If ever this works then the firmware image is corrupted on the now non-active partition.
M4300 - Resetting to factory default using the boot menu
Let us know how it goes.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
boe
Dec 15, 2025Guide
How do you reset to factory default from the boot menu.
- schumakuDec 15, 2025Guru - Experienced User
As mentioned before: Strictly follow M4300 Resetting to factory default using the boot menu
Keep in mind "factory default" means an empty config file.
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