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Troubleshooting
680 TopicsM4300-48X overheating
Hello Netgear Community, It is my first post here, nice to meet you all! Last friday, I faced an issue with my M4300-48X (XSM4348CS-100NES) switch. The switch has suddendly rebooted for no reason. After investigation, it appears that the switch has reached a temperature of 94°C, which is very high, but I can't figure out why that happened. Right now, the switch is working at a stable temperature of 68-69°C, which is still high for me. I have controlled the fans with a "show environnment", each of the 4 fans is operationnal and runs at around 4000 RPM. The temperature inside the server room is about 22-23°C, so it is ok. Does anyone has experienced a similar type of issue? Does someone know what could have cause this to happen? I searched for logs, but I don't see anyhing wrong except this: TRAPMGR[boxs Req]: traputil.c(795) 625 %% Temperature state change alarm: Unit Number: 1 Current: Normal, Previous: None What other type of logs should I look for to understand this behaviour? Thank you for your help, have a great day. Best regards, Luca.171Views0likes0CommentsM4250-10G2XF-POE++ MANAGED SWITCH, Not powering the ports
Not powering the ports. Last night the switch was powering the ports, but I could not connect to it in any way (console, oob, switch port with the recommended IP's 192.168 and 169.254). This morning picked up a console cable but unable to connect. The switch keeps running through it's power up self test, flashing the ports (amber light), but never completes the self-test. Pressed the reset button for 5 seconds and nothing happened, still running through self-test. Unplugged the power at least 3 times for ~30 seconds to reset it and did not work. Any ideas or assistance would be greatly appreciated! Thank you, alavila178Views0likes1CommentShare internet between two Vlans on a netgear GS724TV4
Hi So I been trying for altmost 2 days to set up my netgear GS724TV4, which is a managed layer3 switch, but does not have capability to create a DHCP server. I am running a webserver and email server, and would like to seperate this from my private network, in case of hacking. So I though I would make two Vlan, lets say vlan1 for private and vlan100 for the server. ISP fiber to my house -> deco X10 setup (internet Vlan id 101 - 802.1q tag) -> unmanaged layer3 switch that provides my netgear with 2 patch cabels in port12 and 13 I have attached a screenshot of my setup and here is some info: port 2 and 3 my private network. port 12 and 13 - Conntect to an unmanaged switch, where my internet patch-cable is connected. port 24 - my server Since I dont understand inter-routing my idea was to have 2 vlans, where vlan1 had port 1-12 untagged and vlan2 had 13-24 untagged, and both vlans would get internet via port 12 or 13. Could somebody tell me if and how to set this up? Help is greatly appriciated171Views0likes1CommentM4300-12X12F strange behavior when using Dell LTF8502-BC+-DEN1 10Gb/s SFP+ modules
Hi, I recently added to our Netgear M4300-12X12F switch (Firmware 12.0.19.4, AV UI Version 2.2.8.26, Boot Version B1.0.0.17) some Dell LTF8502-BC+-DEN1 SFP+ transceivers, right after doing that the LEDs showing active links on the other previously working transceivers shut down. Trying to debug the problem from the web user interface, very strange behaviors can be noticed when the Dell transceivers are installed: FAN-1 and FAN-2 are randomly reported as failed, and also MAC and System temperatures jumps randomly to strange values (i.e. over 200 Celsius degrees). Moreover the Power LED lights on the chassis from time to time switch to solid yellow, maybe because it performs a power-on self-test (POST), or otherwise because it reboots itself. Removing the Dell transceivers seems to solve all of these issues. Is this a known problem? Any chances that a firmware upgrade may solve the problem? Cheers, Enrico323Views0likes2CommentsProblem with REST-API on M4300
I have a switch with 6 x APM408P on Slot 1-6 4 x APM408C on Slot 7-10 and 2 x APM402XL QSFP+ on Slot 11+12 if I try to get the VLAN configuration with "api/v1/swcfg_vlan_membership ..." I get an error: {"resp": {"status": "failure","respCode": -26,"respMsg": "Failed to get port 82 vlan id "},"vlanMembership": {"vlanid": 10}} Port 82 is the second port on the first QSFP+ card which AFAIK logically not exist, so this seems to be an error in the REST-API information getter... (M4300-96X ProSAFE 96-port 10G, 12.0.17.13, B1.0.0.17) best regards, Uwe2.3KViews0likes8CommentsGS752TPv3 with firmware version 6.2.0.36 - ports 1-24 no lights, but ports function
Hi All, We have a strange occurance at a customer. NetGear GS752TPv3 with no active lights on ports 1 to 24, although the ports are active and functioning properly. This is the second time that this is happening at the same customer. This is, in fact, a replacement unit. The first switch we had, had the same symptoms, not lights on ports 1 to 24, but in addition to that it also seemed that DHCP (broadcast traffic) did not work on ports 1 to 24. In that case, we have temporarily moved all the devices to the free ports 25 to 48, and they started to work, while we waited for the replacement unit. We had no issues with all the devices connected to ports 25 to 48. The switch was replaced a week later. The replacement unit was configured, by hand (not importing the config) and it was working well since then. (this was just over a month ago). This morning we noticed that on the replacement switch, the lights 1 to 24 are not on. Despite this, these ports are functioning normal. We did, however, restart the switch and ports 1 to 24 lit up again. On both switches (the original and the replacement) we had / have the latest firmware running (version 6.2.0.36). I do not see any errors on the ports, or in the config, unless I am not looking in the correct place. Is this a known issue on this model with this version of the firmware?Solved837Views0likes4CommentsConfigure SSL/HTTPS for GS724TPV2 and GS752TPv3
Hi All, I am looking to enable HTTPS for all my Netgear Switches (GS724TPV2 and GS752TPV3). But I cannot import the self-signed certificate that I have already got available. I feel like I'm missing a vital step, and was wondering if someone is able to help me on this? Looking forward to hearing some advice. Cheers!952Views0likes5CommentsM4300-24X - multiple sudden restarts
Hi, Has anyone got confirmation that heat is the cause of restarting the switch ? Did replacing a factory installed PSU help ? I`m having restarts quite often - twice a day or one restart in 2-3 days. The restarting unit is the backup one, (the restarting unit is allways the warmer one). It becomes unstable when reaching 64-65C. The fans duty levels are constant and I haven`t seen it changing above 27%,(mboard about 5200 rpm, PSU 4600 rpm), but the switch is burning up. I`m running the latest firmware 12.0.17.12 upgraded from 12.0.17.9. (the restarts were also before the upgrade) Similar cases: https://community.netgear.com/t5/Managed-Switches/M4300-24X-sudden-restarts/m-p/1862083 https://community.netgear.com/t5/Managed-Switches/M4300-24x-spontaneous-reboots-dispite-latest-firmware/m-p/1641688#M6574 Regards,1.7KViews0likes6CommentsM4250 Switch 26G4F
Hello all, I have an issue that I’m hoping you can help me figure out and resolve. My M4250 AV switch 26G4F is updated to the new firmware version. The issue I’m having is that my POE doesn’t work every time I turn my switch on. I have to always restart it a second time in order for the POE to work. Any ideas on why this continues to happen? Once it restarts for a second time, POE on the ports work fine.1.2KViews0likes2Comments