NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Troubleshooting
19546 TopicsCan't access ReadyNAS Pro 6
Hello friends, As the title says, I have an old RNDP6000 and I can't access it. It had been turned off for a long time. I'm using Windows 11 Pro. Its readout shows it is on and displays its IP address. I can successfully ping that address with the cmd prompt, but it doesn't show up in Network. I can log into the Control Panel through a web browser and log in, but the CP says "No shares currently available", and offers no options or menus. I would welcome any and all advice! Thanks in advance.193Views0likes30CommentsSwitch GS752TPP rules ACLs creation problem
Hello, I'm having trouble assigning an ACL rule to the switch ports and I can't figure out what's missing in the configuration I'm trying to set up. The switch primarily serves an office (the switch is connected to the main one via a truck on two ports) where I have the same VLAN 20 on 45 ports. For that VLAN, I created an IP ACL with 11 sequences. My intention is to apply it to the ports with that VLAN, so in the "IP Binding Configuration" section, I selected ACL ID and started checking the relevant ports, but I can't get past 29 ports out of the 45 I should theoretically reach. How can I resolve this and configure it correctly so that the rules are applied to all ports affected by VLAN 20? I'm probably using the wrong approach. Can someone clarify? Thank you.Issue with PoE Interface on GS728TPPv2
Hello everyone, I'm experiencing a persistent issue with the PoE interface on my NETGEAR GS728TPPv2 switch. The interface seems to be constantly loading and doesn't respond even after updating the firmware. Currently, I'm using firmware version 6.0.10.23. When I exported the tech support file, it included the message "Get PoE FW Failed! Please check PoE HW." Has anyone else encountered this problem? Any insights or suggestions would be greatly appreciated! Thank you in advance for your help. YixiangMS510TXM - Private VLAN Promiscuous Port Issue
Hello, I am following the directions on how to properly setup a promiscuous port on a private vlan that allows communication between the two associated community ports. I am unable to add more than one secondary vlan in the interface and the manual clearly says it's possible so I must be missing some nuance. VLAN Type Configuration 20 - Primary 21 - Community 22 - Community Private VLAN Association Primary 20 --- Secondary 21-22 --- Community 21-22 Port Mode Configuration I8 - Promiscuous (LAG) Private VLAN Promiscuous Interface Configuration Here is page 180 of the manual under: Private VLAN promiscuous interface: Assign the interface to primary and secondary VLANs ... ... 9. In the Promiscuous Primary VLAN field, specify a primary VLAN ID. You can select a VLAN for which you configured the type as Primary (see Assign a private VLAN type to a VLANonpage171). 10. In the Promiscuous Secondary VLAN field, specify one or more secondary VLAN IDs. You can specify VLANs for which you configured the type as Isolated or Community, both of which are secondary VLAN types within a private VLAN. You can specify a single VLAN ID, a range of VLAN IDs, or a combination of both in sequence separated by a comma (,): You can specify an individual VLAN ID, such as 10. You can specify the VLAN range values separated by a hyphen, for example, 10-13. • You can specify a combination of both separated by commas, for example: 12,15,40–43,1000–1005, 2000. ERROR Error: Value (0) is out of range for 'Promiscuous Secondary VLAN'. The valid range is 2 to 4095. I have tried to add 2 secondary vlans with the comma approach 21,22 and with the hyphen approach and both give the same error. The Secondary VLAN field only accepts 1 vlan so how do you configure a promiscuous port in a private vlan?GS305E mobile WiFi loss of connection.
Newbie alert, hello everyone. I have a simple set up from a router to the GS305E switching device which is hard wired by Ethernet 40metres away. This works perfectly with one computer working windows 11 …24/7 situated near the switching device. My mobile cell phone connects perfectly to WiFi 24/7 when nearby the router but as soon as I get close to the switching device prior to 0600 hrs BST the mobile device drops WiFi signal. As soon as 0600 is reached it reconnects via the switching device. This happens every day. I can’t find any settings for parental controls or update timings on the insight app. Any ideas of help greatly appreciated please JohnWAC720 bricked
We have a few WAC720 AP's controlled by a WC7500 Wireless controller. So far I have: Performed a hard reset to the AP (holding button down for 10/15seconds) I can only use Putty to conect to the AP via the console port. The state of the AP LED's: power - solid green activity - no light network/lan: no light Thoughts, has anyone found a work arround for this AP? Thanks :)14Views0likes0CommentsGS748TR save config locally - only TFTP?
I have an old GS748TR, hardware version 0x3, boot version 1.2.0, and software version 4.0.2.2 that has been running solid for over 10 years. It has now decided (like me) to reboot a couple of times per day. To make troubleshooting easier, I decided I wanted to do it offline and was going to swap it out with another one still in the box all these years (thank you Newegg for buy 1, get 1). In prep for that, I went looking to get a copy of the current configuration to download to the new switch. According to the GS748T documentation, there should be both a TFTP and HTTP option as shown in the pdf and below, but my screen only shows the TFTP option. The GS748T documentation is what is linked from the TR page. Is the TR specifically excluded from HTTP Upload? From Netgear product documentation: From device: tl;dr How do I get the configuration saved locally on the GS748TR? Note, yes, I know I can stand up a TFTP server in a matter of minutes, but it's the principle.SolvedWiFi Extender Won’t Connect to Some Apps/Sites
My Network: AX3600 Insight Managed Router (Firmware version 10.2.0.16), AX1800 Mesh Extender (Firmware version 1.0.3.36) Issue: I recently got a new router and a range extender to help cover my whole house, but I’m running into a weird issue. When any device (phone, desktop PC, laptop, iPad) connects via the extender, it loses the ability to connect to some websites. For instance, I can connect to Facebook fine, but if I try to connect to Twitter, it fails to load. When I try to connect to those sites via the Wi-Fi from the router, everything loads perfectly. Attempted Fixes: Factory reset of both devices, firmware update, cycling both devices and the modem, cursing.5.3KViews0likes7CommentsWAX630 Unable to apply RF settings
Hello everyone, At our company we use 8 WAX630 AP's (firmware 10.4.0.5, installed on March 21), managed through InSight. The AP's are all connected via 2 x MS510TXUP's. Since (about) 3 weeks we receive alert mails from InSight (1 - 10 times a day), with the subject: NETGEAR Account Alert:Device Command Failure This happens throughout the whole day, with different AP's. In the emails we see this alert: Device Name: rdngap0001 Network Name: Reshift HQ Serial Number: 6LD21851A0445 Model: WAX630 Failure Reason: Unable to apply RF settings for device rdngap0001. When we receive this alert, most of the times, the devices connected with this AP are disconnected. Does anyone know a solution for this? Kind regards, Martijn Broeders Reshift Digital B.V.4KViews0likes22Comments