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Troubleshooting
19769 TopicsOrbi Pro Router (SXR80) Satellite Connection Issues (SXS80)
I have been running two networks based on the SXR80 router and SXS80 satellites. Recently I have been seeing a strange behavior. The Insight App and Cloud say the satellites are NOT connected, but the Satellites show Blue LED indicators which suggest they are connected. I have done complete restarts of the system from the cable modems, then router then satellites, but nothing gets the insight app to see them as connected? I also noticed a very strange behavior in the insight cloud portal as well. connections to the network that are listed as "Wired" are all wireless devices?!? I have no idea why that would display in that fashion when thinks like wireless cameras, mobile phones and ring doorbells are clearly not wired to the network. Is this a firmware issues? Any suggestions? Thanks!Nighthawk M2 IP PassThrough stops working when idle
So I have a Nighthawk M2 in IP PassThrough with a VPN tunnel uplink over time it disconnects from 4G network for some reason and as soon as I login to the Nighthawk it springs to life. firmware NTG24_10.19.03.00 So anyone else having this problem? the ISP is o2GS752TP Firmware Upgrade Failed
I attempted to upgrade a GS752TP from firmware version 60.0.1.16 to 60.0.1.30. I followed the instructions here, just with the 60.0.1.30 firmware instead of .24 as shown in the instructions. When I rebooted, the switch powered up, but I cannot connect to it in any way. The Power LED lights up and alternately switches between green and orange very slowly (maybe once a minute). The LED Mode LED is on solid green. When the Power LED is orange, the port 37 and 43 link LEDs light up solid regardless of if anything is plugged in. When the Power LED is green, whatever ports I plug into will light up solid orange. The LED Mode LED stays on solid green the whole time. I've tried pushing the "Reset" and "Factory Default" buttons on the front and they don't seem to do anything (i.e. - it doesn't reboot/reset as far as I can tell). I've tried connecting to Smart Control Center, but nothing shows up. I've tried the default IP's I can find in the documentation (192.168.0.239 and 192.168.1.1) and I can't access the web interface. Obviously, something went wrong in the upgrade process, but I'm really not sure how to even troubleshoot since the switch is basically non-responsive to anything I do.GS724TPv3 The switch loses IP connection about 1 time in 5 days.
Hi, I have Netgear switch GS724TPv3, newest firmware installed The switch loses IP connection about 1 x every 5 days. I don't know why? While power supply of IP cameras powered via POE is maintained. IP connectivity from router and connected devices to switch is lost. After hard power off and on of switch everything works. The restart pin on the front of switch does not restore connectivity, it requires complete power off. The switch has a static IP address to avoid problems with address reservation from DHCP router. Looking for a solution to the problem of setting up a reboot script for switch GS724TPv3 from my NAS Synology via ssh or telnet. Can someone with experience help me with writing a script. Thank you Zbynek343Views0likes10CommentsVLAN Routing for Newbies
Howdy All, I've recently decided to install a GS752 switch in our offices to segregate traffic to help with security. I've run into a problem that I'm hoping someone can help me with (to keep things simple I'll just go over what VLAN 1 and VLAN 10 look like): VLAN1 - is fine. Systems attached get IP addresses from DHCP server, and can reach the internet. All ports are Untagged "U" in the port membership image. (Port 1-10) VLAN10 - doesn't work. No DHCP traffic through and no access to the internet even when using a static IP address in range. All ports are Untagged "U" in the port membership image. (Port 1, 11-20) My setup is: Broadband Router -> Firewall -> GS752 -> VLANS as follow: VLAN 1 - NAS, DNS Server, DHCP Server, Wifi APs VLAN 10 - PCs How do I allow DHCP and DNS to service VLAN1 and VLAN 10, as well others?GS105Ev2 firmware fails
Today I started working with my brand new GS105Ev2 switch (I already have a GS108Tv2). Out of the box I discovered there was a firmware update available for the unit; version 1.4.0.9. (The stock unit was firmware 1.4.0.6). At this point I only changed the default IP. Apparently this unit has to be updated through TFTP.. annoying, but ok. I fired up the TFTP server, let the switch acquire the correct firmware file. The switch reboots.. and... it came back at the default IP (192.168.0.239). The webserver presents a simple page with a menu "Firmware Upgrade" and "Reboot". Under "Firmware Upgrade" it shows two boxes "TFTP Server IP address" and "Image File Name". So it seems this is a boatloader management page to recover a failed firmware. So I fire up the TFTP server again; result: "Firmware is upgraded successfully. Please wait for the switch to finish rebooting with new firmware." The switch reboots... and again; the bootlader page on the default IP. What the heck is going on? I've tried the older firmware version (1.4.0.6), I've tried different TFTP servers. Nothing seems to work.Solved[MS108TUP] - Switching - VLAN and routing
Hello everyone, I've this network configuration: Firewall --> MS108TUP --> Access Point Wifi The firewall and the AP is not a Netgear product. I've a domotic house so I've decided to separate the smart devices from the Main network. So in this case I've created an dedicated AP SSID with VLAN ID 20 only for manage smart devices. My network is also managed by a dedicated firewall device that manage VLAN Interfaces, WAN Interfaces, LAN Interfaces etc etc. Throught this Firewall, manage all the L2/L3 levels, from DHCP (one for every interfaces) to Privacy control, from Captive Portal (for Guests account) to Policy Control rule, ACL, Static route, QoS etc etc. So, I've configured the MS108TUP with several VLAN created in Switching mode (Switching --> VLAN). This is my current VLAN configuration on MS108TUP: MG1 is the Firewall uplink port, instead MG2 is the AP Uplink port. And this is the configuration of the interfaces into my Firewall: In this way, the AP create a SSID with VLAN 20, MG2 take the VLAN 20 and route it on MG1 VLAN 20; the firewall (MG1) take the VLAN 20 on port P2 and create it's own network with it's own dedicated DHCP and Static IPs list. All works good but when, from the firewall, I try to block traffic from/to the same interface/zone, not working. For example, if I try to block the SSH port from the tablet to my Raspberry PI and the tablet and the RPI is in the same interface/zone, the traffic is not blocked (my rule is: from DomoDevicesVLAN to DomoDevicesLAN source "tablet" destination "RPI" any service --> deny ----> this rule must deny the traffic for any service from the tablet to the RPI "using" the same zone but not work). Seems because the packet traffic is directly managed by the MS108TUP. Seems as the request is not passing throught the firewall, but remains at the switch level. For example: 192.168.0.5 --> 192.168.0.6 directly In this way the traffic is bypassing the firewall, because remain into the "switch" level Instead, how I can route the traffic thought the firewall? 192.168.0.5 --> 192.168.0.254 (Firewall interface) --> 192.168.0.6 In this way the traffic must pass into the firewall, and in this way I can have full-control on the packets and I can apply a Policy Control rule. Thank you so much Best Regards, ValerioAccessing 3 switches - wrong subnet
Hi all, I'm sure this will have been answered before but my searches are throewing up a blank. I have 3 switches which I seem unable to access. 16 port (GS116Ev2), 5 port (GS305E), and another 5 port (GS105Ev2). I understand that they're on a different subnet (192.168.0.239 - all of them) and my subnet is different (192.1.168.100). However, I cannot temporarily switch to 192.168.0.xxx because my router (a 5G router / modem) will not alow me. I tried moving the whole router onto that subnet and it wouldn't allow it an then I tried moving just my pc onto that subnet and it wouldn't allow that too. My plan was to access these switches and put them into the home range (192.168.0.xxx) on DHCP or fixed IP but I'm not sure how I can do this now? Maybe take the switches to someone elses house who doesn't rely on a 5G modem router? Any advice would be appreciated. Thanks.SolvedNetgear WiFi 7 WBE710 802.11k/v Disabled After FW upgrade.
I upgraded to V11.8.0.14 and I'm not seeing on my devices that 802.11k/v are now disabled. I know 802.11r is only supported with InSights but now they are disabling features? I rolled back to V11.5.1.5 and then they show enabled. Why is Netgear disabling features for APs? Is anyone else seeing the same? You can't even open a support case with Netgear without paying nowadays. This are extremely useful protocols for device roaming and now they are disabled in the backend? I would like an explanation. Factory reset performed made no difference. Quick Configuration Settings - Everything else is default. Static LAN IP Configured 192.168.x.x SystemName Set LED Disabled - High doubt it is this. I've seen weirder Single SSID Configured WPA3/WPA2 Personal VLAN ID configured Band Steering Enabled Wireless Settings - 2.4/5/6Ghz All 3 bands are configured with Dynamic Channel Width219Views0likes0CommentsWAX204 cannot run on UPS
I have a WAX204 which I need to plug into a UPS. It runs okay if the UPS is plugged into AC power. However, whenever the power goes out, the router reboots and gets stuck in a boot loop. The loop happens whenever it is about to turn on the WiFi light, then it reboots back to the red light and repeats all over. However, once the AC power is restored to the UPS, everything is back to normal. I had thought it was the UPS power, and I bought a 2000VA / 1200W power supply, which is the same. How can I use this router on UPS? Here is the exact UPS: https://www.hikvision.com/africa/products/premises-distribution-system/ups/back-up-type-ups/ds-ups2000/461Views0likes7Comments