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Forum Discussion
We have several WAX610Y that were added to device groups
We have several WAX610Y that were added to device groups. Everything runs right now on the new insight platform. Some of them were added and other failed and we had to re-add them manually on the insight using the serial number and MAC Address.
Since then, we have several devices that constantly loose access to the insight (cloud). We have checked about DHCP exhaustion but did not find any issue on that side. Any thoughts on that issue ?
1 Reply
Some of them were added and other failed and we had to re-add them manually on the insight using the serial number and MAC Address.
Experienced similar oddities, already before the Insight 10 migration. Just had to day a support call with remote access these hours. After repeatedly retrying to re-add these switches and APs, today magically, re-adding a WAX615 using serial and MAC worked out as expected. L3 supporter mentioned some major work is still in progress, and the transformation to Insight 10 isn't done for the Insight Premium sites yet.
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