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Forum Discussion
GS308e Admin page unreachable
I am having an issue where I can't access the Admin page for GS308e switch. I have ATT Fiber modem/router. I have the modem/router connected to the switch and multiple LAN connections off the switch. In my office, I have a Netgear nighthawk operating as a WAP. I cannot access through the Insight App nor the Switch Discovery Tool. I've tried resetting to default and I am still having same issues.
I need help. Thanks,
7 Replies
@whoamireally1
Welcome to the Community!
Is the Nighthawk operating as WAP connected to the switch or to the router? Do the switch discovery tool find the GS308E?If Yes, is the IP address same with your device IP?
We have to make sure that the GS308E and WAP gets an IP from the router and your device connecting to your WAP should get an IP as well from the router. You can access the switch via web browser but not by using the Insight App or Discovery tool.
You can get the IP address and use the browser to login.
HTHIs the Nighthawk operating as WAP connected to the switch or to the router? Do the switch discovery tool find the GS308E?If Yes, is the IP address same with your device IP?
It is connected to on the load side of the switch via a LAN connection on the 2nd floor. All the house LAN connections are connected to the switch at the ATT router/modem. The set-up is ATT Fiber router/modem -> Switch -> House Lan Connections and upstairs Nighthawk WAP -> upstairs laptop.
My laptop is connected to the Nighthawk router on the 2nd floor in one of its ports for "ethernet connection". When I use the tool, it finds the switch but the Admin page doesn't show up.
My ATT router/Modem does not show the switch in the list of devices connected to it.
We have to make sure that the GS308E and WAP gets an IP from the router and your device connecting to your WAP should get an IP as well from the router. You can access the switch via web browser but not by using the Insight App or Discovery tool.
I cannot access the switch via web browser. It gives me an error saying it timed out.
You can get the IP address and use the browser to login.
I cannot access the switch via web browser. It gives me an error saying it timed out.
The switch has the default IP 192.168.0.239. your IP network is 192.168.1.x. It's not getting an IP from the router. What port is it connecting to from the router?
Please try to disconnect the switch on the router and plug it in again, try a different port if possible. If it's still getting the same 192.168.0.239 IP try to reset it again.
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