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Forum Discussion
star0815
Dec 13, 2018Tutor
Web Config via Management VLAN but not pingable
Hi community,
It might be a simple task to enable ping replies on a M4300 but I am not getting it.
I can access the switch via Web Config (HTTP) but unable to ping. Same management VLAN without routing.
Thanks a lot and best regards.
I found out that you do have a "no ip icmp echo-reply" command that causes your switch not to respond to ping.

You may just enable it by typing the command "ip icmp echo-reply".
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
7 Replies
- JohnC_VNETGEAR Employee Retired
Hi star0815,
May you be able to share us the running configuration of the switch? You may send it to me via pm.
I'll look forward to your reply.
Regards,
- star0815Tutor
Hi JohnC_V,
thanks for your reply.
Made some tests to identify the misconfiguration.
Ping from management station to switch is not working (no answer).
Reverse ping from switch to management station is working.
Nets are not routed, same VLAN and no firewalls in between.
Ping from directly connected uplink switch to this switch is not working, reverse is.
This switch is configured as stack unit "7" (the only unit in this stack config).
Uplink switch is connected via transceiver F24-NG-AXM761 on port 7/0/51.
Will send switch config via PM.
Thanks a lot!
- JohnC_VNETGEAR Employee Retired
I found out that you do have a "no ip icmp echo-reply" command that causes your switch not to respond to ping.

You may just enable it by typing the command "ip icmp echo-reply".
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
- boeLuminary
I'm on version 12.0.19.15. I did a full reset and set it for DHCP. I can get to the unit via HTTP but can't get to it through ping. My old switches - 4300 - just on 12.0.19.10 are accessible.
Did you ever figure this out?
- star0815Tutor
I guess.
Try Routing -> IP -> IP Configuration -> ICMP Echo Replies = Enable.
Or follow the solution by enabling via console.
Best regards.
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