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Forum Discussion
advantagecom
Mar 25, 2009Novice
Firmware 7.3.1.7
Has anyone running a GSM or FSM series L3 managed switch tried firmware 7.3.1.7? I'm really curious about stability of this new release. 7.1.1.7 and 7.2.1.6 were not very stable (IP routing, VLAN, ...
advantagecom
Jun 19, 2009Novice
I've been trying to get Netgear support to forward my firmware fix request to the firmware guys at Netgear, but their response so far has been "reflash, reset, check your config." Useless. I've already reflashed. The switch reloads itself, so how is it going to help if it tell it to do so again? I've checked my config a bunch of times in isolating the issue to the point that I reported it and pinpointed for them the source of the problem.
I'm pressing them on this and won't back down until they fix it. I've even offered them direct access to my test switch so their firmware engineers can debug the problem directly in the environment in which it happens.
That said, if any of you are having problems with your GSM73xx series switches randomly reloading when your VLAN IP addresses on the switch are exposed to the Internet, please open a trouble ticket with them on the issue.
It's a really backwards thing, but because they have fewer buyers on their most expensive switches, they receive the least QA and slowest fixes to firmware problems. Grrr.
I'm hoping that if we can get enough people to gang up on them that they'll finally give this issue some attention and get it fixed.
I'm pressing them on this and won't back down until they fix it. I've even offered them direct access to my test switch so their firmware engineers can debug the problem directly in the environment in which it happens.
That said, if any of you are having problems with your GSM73xx series switches randomly reloading when your VLAN IP addresses on the switch are exposed to the Internet, please open a trouble ticket with them on the issue.
It's a really backwards thing, but because they have fewer buyers on their most expensive switches, they receive the least QA and slowest fixes to firmware problems. Grrr.
I'm hoping that if we can get enough people to gang up on them that they'll finally give this issue some attention and get it fixed.
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