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Forum Discussion
advantagecom
Mar 25, 2009Novice
Firmware 7.3.1.7
Has anyone running a GSM or FSM series L3 managed switch tried firmware 7.3.1.7? I'm really curious about stability of this new release. 7.1.1.7 and 7.2.1.6 were not very stable (IP routing, VLAN, ...
advantagecom
Aug 05, 2009Novice
stevenb wrote: Have you tried emailing level2support netgear.com? They might be more willing to take onboard your findings as opposed to the frontline helpdesk guy :)
No, I haven't tried that. They won't sacrifice my firstborn for bypassing the gatekeepers? ;)
Seriously, though, I don't want to cause ill will because I'm using a support resource that hasn't been offered to me.
We haven't purchased a support contract (was like $5K annually for our switches), so I just figured I was stuck battling consumer oriented support drones to pound through firmware bug reports. Is that not correct?
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