NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
StuSmith
Feb 28, 2020Aspirant
FS728TP Ping Query
Bigger issue than what I will describe below, but I'll shorten it for starters as I think this might be the cause. I've got a number of switches linked together, three of them being FS728TP's, as we...
DaneA
Mar 11, 2020NETGEAR Employee Retired
I apologize for the late response. To further isolate the problem, let us try to factory reset on of your FS728TPv2 switches. Disconnect one FS728TPv2 from the existing network and perform a factory reset on it.
Afterwards, using the default settings, connect a PC1 to port 1 (or any port) and connect PC 2 to port 2 (or any port). Set a static IP address on both PC1 and PC2 that is within the same IP address range. For example: set 192.168.2.8 on PC1 and 192.168.2.9 on PC2. Then, on the FS728TPv2 web-GUI, go to Maintenance > Troubleshooting > Ping. Try to ping the devices directly connected to it. Are you able to get replies?
Regards,
DaneA
NETGEAR Community Team
StuSmith
Mar 12, 2020Aspirant
Isn't this part of the issue though?
I've factory reset the switch, which gives the switch a default IP address of 192.168.0.239 and a mask of 255.255.255.0
I've then connected two PCs into two ports, say ports 1 and 2 with IP addresses of 192.168.10.231 and 192.168.10.56, each with a mask of 255.255.255.0
These two PCs can ping each other, but obviously can't log into the GUI as its not in the same subnet.
A third PC is also connected, with an IP address of 192.168.0.231, hence will log into the GUI. But once in the GUI, you can't ping either of the PCs on the 192.168.10.x range (unless I open up the mask).
On the normal setup (with the GS724T routing VLANs), lets say that port 1 is in VLAN_x, and port 2 is in VLAN_y.
The PC now in VLAN_x will still be able to ping the PC in VLAN_y, because of the VLAN routing, but the third PC on the default VLAN (logged into the GUI) still won't be able to ping either PC because you're not allowed to route the management VLAN.
I'm OK with why this doesn't work, I think I was kidding myself that because you're logged into the management GUI you should be able to ping anything physically connected to it.
Is it worth me then opening another discussion regarding my bigger issue as to why the switches, other than the GS724T, won't sync with my local time server?
Thanks for everything up to now.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!