GS324TP — S350 loses connection with Ubiquiti Access Points

Question

Model:&nbsp;GS324TP — S350Firmware:&nbsp; 1.0.0.43Boot Version:&nbsp;B1.0.0.5&nbsp;&nbsp;Periodically, all the Ubiquiti Access Points lose connection to the switch. (Less frequently, but just as annoying: The Epigy phone system also loses connection). Has started happening once a week. Rebooting the switch re-establishes connection.No clue how to start troubleshooting the issue.Any help appreciated.(And of course, I'm one day past the complimentary email support!)

WPPCMan · Answer

Maybe a more specific question is why the "managed" state of the ports the access points are connected go to "D-Disabled"?

schumaku · Answer

Consider to consult
&nbsp;
Monitoring -&gt; Memory logs&nbsp;

schumaku · Answer

Are these&nbsp;Ubiquiti Access Points in some Mesh mode where STP loops would be predictable?

WPPCMan · Answer

Apologies for the delayed responses. I will follow your suggestion for looking at the memory logs as soon as I'm able to get back to the church.&nbsp;And now I will show my complete ignorance: Yes, Ubiquiti Access Points are in Mesh mode. But I don't know if/how STP loops could be predictable. Would appreciate any insights.&nbsp;

schumaku · Answer

Some workarounds on the Ubiquity mesh APs we now we know NOT to enable Wireless Uplink unless we really need it, and make very sure to disable it before re-establishing the Wired Uplink.
&nbsp;
In the Unifi ecosystem, all switches STP prio are set at 32768 and in MAC order if I have it right.
&nbsp;

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GS324TP — S350 loses connection with Ubiquiti Access Points

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