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thesoundguy's avatar
thesoundguy
Follower
Apr 04, 2024

GS324TP POE Status = "Disabled"

I recently "lost" POE capabilities in ports 1-8 on my GS324TP POE switch.  It worked fine before.  I have rebooted, and power cycled numerous times.  I have updated the firmware from 1.0.0.38 to 1.0.0.43 and the same results.  I moved the non working POE camera feeds to ports past 8 and they work fine, so this is clearly the problem of the switch.

You can see in the pic provided that Ports 1-8 have the status labeled as "Disabled" and I have no capabilities of changing them.  What am I doing wrong, and is this switch faulty?

 

1 Reply

  • Looks like the GS324TP lost one of the four internal controllers taking care of the PoE functionality.

     

    Head to https://my.netgear.com/, select your (already registered) switch and follow the [Request Hardware Support]. Let them know about the details, or provide a link to this thread in the community. 

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