Forum Discussion

Aspirant

Jun 19, 2023

GS752TPP poe problem with hikvision

Hi, i have bought a switch model GS752TPP to change my old ubiquiti switch 24p 500watt poe. With ubiquiti i not have a problem with a ipcamera that is distance 70 meters with cable ethernet, from th...

schumaku

Guru - Experienced User

Jun 20, 2023

Time for a firmware update and adjust the PoE detection time for this specific issue.

https://kb.netgear.com/000065651/GS728TPv2-GS728TPPv2-GS752TPv2-GS752TPP-Firmware-Version-6-0-10-17

Consult the release notes FMI.

hunte88

Aspirant

Jun 20, 2023

I have updated the firmware but the problem persist. For adjuts the time detect what i must to do exactly ?
Thanks a lot for the help.

schumaku
Guru - Experienced User
Jun 20, 2023
Check the System > PoE > Advanced > PoE Port Configuration page

For simplicity, I suggest to change the negotiation time for all ports.

Post a screenshot of the complete table, and we figure out together in case.
- hunte88
  Aspirant
  Jun 20, 2023
  Hi, in the page of POE configuration i see on the left, what must i do for setting it ?
  
  You speak of negotiation with ipcameera but is on other menù, (see on the right) and i already setted on full for negotiation but the problem persist.
  
  Thanks a lot for the help
  - schumaku
    Guru - Experienced User
    Jun 20, 2023
    Select all ports by using the [x] to the left, then change (all) to Longer Detection Time [enabled], then [Apply] or [Ok].