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Forum Discussion
FoReVeR_0515
Jan 04, 2019Tutor
NMS300 and GS752TPP switch discovery issue
I've just set up the NMS300 software and attempting to discover two Netgear GS752TPP switches. During discovery, it finds them, but I keep getting "Credential Failure". The switches currently still have the default password set, but I will be changing them soon. I consulted the manual, searched online, and tried a few things with SNMP configuration on the switches, but still a no-go. Any advice on how I can get them to talk properly?
As per the feedback of the higher tier of NETGEAR Support, the next NMS300 software version that will be released that will make the GS752TPP switch be compatible to it might be on the 2nd quarter of this year.
Regards,
DaneA
NETGEAR Community Team
7 Replies
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- DaneANETGEAR Employee Retired
Hi FoReVeR_0515,
Welcome to the community! :)
The GS752TPP switch was released last May 2018. Currently, there is no new NMS300 software release that would make the GS752TPP compatible with NMS300.
Regards,
DaneA
NETGEAR Community Team
Is there a reason is doesn't support a switch that released 8 months ago? Even if official support hasn't been added, shouldn't it at least be able to manage with basic information available? It states the software supports other brands of various devices, so it seems Netgear's own switch would be a given.
Does anyone have any ideas on how to remedy the "Credential Failure" error?
- DaneANETGEAR Employee Retired
I have already inquired this post to the higher tier of NETGEAR Support. I will post here once I got a feedback.
Regards,
DaneA
NETGEAR Community Team
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