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Forum Discussion

FoReVeR_0515's avatar
Jan 04, 2019
Solved

NMS300 and GS752TPP switch discovery issue

I've just set up the NMS300 software and attempting to discover two Netgear GS752TPP switches. During discovery, it finds them, but I keep getting "Credential Failure". The switches currently still have the default password set, but I will be changing them soon. I consulted the manual, searched online, and tried a few things with SNMP configuration on the switches, but still a no-go. Any advice on how I can get them to talk properly?

  • DaneA's avatar
    DaneA
    Jan 22, 2019

    FoReVeR_0515,

     

    As per the feedback of the higher tier of NETGEAR Support, the next NMS300 software version that will be released that will make the GS752TPP switch be compatible to it might be on the 2nd quarter of this year.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

7 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi FoReVeR_0515,

     

    Welcome to the community! :) 

     

    The GS752TPP switch was released last May 2018.  Currently, there is no new NMS300 software release that would make the GS752TPP compatible with NMS300.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • Is there a reason is doesn't support a switch that released 8 months ago? Even if official support hasn't been added, shouldn't it at least be able to manage with basic information available? It states the software supports other brands of various devices, so it seems Netgear's own switch would be a given.

       

      Does anyone have any ideas on how to remedy the "Credential Failure" error?

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        FoReVeR_0515,

         

        I have already inquired this post to the higher tier of NETGEAR Support.  I will post here once I got a feedback.  

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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