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Forum Discussion
FoReVeR_0515
Jan 04, 2019Tutor
NMS300 and GS752TPP switch discovery issue
I've just set up the NMS300 software and attempting to discover two Netgear GS752TPP switches. During discovery, it finds them, but I keep getting "Credential Failure". The switches currently still h...
- Jan 22, 2019
As per the feedback of the higher tier of NETGEAR Support, the next NMS300 software version that will be released that will make the GS752TPP switch be compatible to it might be on the 2nd quarter of this year.
Regards,
DaneA
NETGEAR Community Team
FoReVeR_0515
Jan 07, 2019Tutor
Is there a reason is doesn't support a switch that released 8 months ago? Even if official support hasn't been added, shouldn't it at least be able to manage with basic information available? It states the software supports other brands of various devices, so it seems Netgear's own switch would be a given.
Does anyone have any ideas on how to remedy the "Credential Failure" error?
DaneA
Jan 22, 2019NETGEAR Employee Retired
As per the feedback of the higher tier of NETGEAR Support, the next NMS300 software version that will be released that will make the GS752TPP switch be compatible to it might be on the 2nd quarter of this year.
Regards,
DaneA
NETGEAR Community Team
- FoReVeR_0515Jan 24, 2019Tutor
Thank you for the information, I look forward to that release.
- FoReVeR_0515Feb 05, 2019Tutor
Today I decided to reinstall the NMS300 software, as I had uninstalled it before to test other options. I was able to get it going and successfully add the two Netgear swsitches using custom SNMP device credentials. So it seems the software does support these switches fine, but weren't able to talk to them properly the first time around.
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