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Forum Discussion
Solved
GS752TPv3 with firmware version 6.2.0.36 - ports 1-24 no lights, but ports function
Hi All, We have a strange occurance at a customer. NetGear GS752TPv3 with no active lights on ports 1 to 24, although the ports are active and functioning properly. This is the second time th...
Since only 1-24 are link and activity LEDs are affected and the switch is operational, a clear indication of a hardware issue. Head to https://my.netger.com/ and select the switch serial number affected, and follow the [Request Hardwre Support] process on behalf of your customer.
As the GS752TPv3 isn't a Manged Switch, I'll suggest a moderator to move this thread to the more appropriate Plus And Smart Switches Forum to discuss Smart Switches (T) and Plus Switches (E), including Local and Remote Management models.
Regards,
-Kurt.
I performed the downgrade this morning, but it did not have the intended effect. We are now running 6.2.0.31.
As stated before, although the lights are off the ports are functional.
Since only 1-24 are link and activity LEDs are affected and the switch is operational, a clear indication of a hardware issue. Head to https://my.netger.com/ and select the switch serial number affected, and follow the [Request Hardwre Support] process on behalf of your customer.
As the GS752TPv3 isn't a Manged Switch, I'll suggest a moderator to move this thread to the more appropriate Plus And Smart Switches Forum to discuss Smart Switches (T) and Plus Switches (E), including Local and Remote Management models.
Regards,
-Kurt.
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