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BIT2023's avatar
BIT2023
Follower
May 15, 2023

GS752TXS Switches with Zoom Phone

Hi all,

I have recently implemented Zoom Phone in the office. I have been having problems with call quality and have worked with my firewall vendor to optimize the Zoom traffic through the firewall.

 

However, this still continues to happen. Zoom stats show latency during the affected calls of about 160ms, which Zoom is saying is what most likely is causing that. 

 

Is there anything in the switches I can set up to prioritize the Zoom voice traffic over my local network?

 

I've noticed something called Auto-VoIP and also the QoS section.

 

Does anyone have any experience or recommendations on setting this up from Zoom Phone Voice traffic specifically?

 

Thank you in advance

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