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Forum Discussion

glg20's avatar
glg20
Aspirant
Jun 29, 2020

GSM7228PS frozen upon boot up after firmware web update

Hi,  I recently updated my switch to the latest Netgear Firmware 10.0.0.53 via the web interface and all good. Now a few days later the unit is unresponsive and it now is not booting. When you turn ...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Jul 01, 2020

glg20,

 

Welcome to the community! :) 

 

Have you tried to access the GSM7228PS via CLI?  If not yet, kindly connect a PC to the console port of the GSM7228PS then check if you can access it.  As reference, kindly read page 27 of the GSM7200PS and GSM7300S Series Hardware Installation Guide here on how to connect a console to the switch. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

  • glg20's avatar
    glg20
    Aspirant
    Jul 02, 2020

    Hey Mate,

     

    Yep I have a cable on the way and Netgear are actually going to help me throuhg it to get it fixed via the Serial connector.

     

    I'll give an update once this happens.

     

    Regards

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