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Forum Discussion

pielab's avatar
pielab
Aspirant
Jan 14, 2022
Solved

jgs524ev2 firmware upgrade

I have an old JGS524v2 that I would like to upgrade the firmware for.  I got the ProSafe Plus Switch Utility installed on a laptop and it has a wired connection to the switch.  I downloaded the last ...
  • JeraldM's avatar
    JeraldM
    Jan 17, 2022

    Hi pielab! 

     

    Were you able to access the admin page of the switch by typing its IP address?

     

    If so, you can upgrade the firmware that way by going to System > Maintenance > Firmware Update.

     

     

     

    But if there's no IP address showing in Utility or the NETGEAR Switch Discovery Tool (which can be downloaded here), please do the following:

    1. Disconnect the switch from the existing network.

    2. Press the Factory Defaults button of the switch for about 2-3 seconds.

    3. Connect a computer directly to any Ethernet port of the switch.

    4. Set a static IP address on the computer that is within the network 192.168.0.0/24 (like 192.168.0.100)

    5. Open command prompt and try pinging the default IP address of the switch which is 192.168.0.239.

    6. Check if you're able to access the admin page of the switch by typing its default IP address.  

     

    Please let us know if you're still encountering any issues.

     

     


    Regards, 

    JeraldM

    NETGEAR Community Team

JeraldM's avatar
JeraldM
NETGEAR Employee Retired
Jan 17, 2022

Hi pielab! 

 

Were you able to access the admin page of the switch by typing its IP address?

 

If so, you can upgrade the firmware that way by going to System > Maintenance > Firmware Update.

 

 

 

But if there's no IP address showing in Utility or the NETGEAR Switch Discovery Tool (which can be downloaded here), please do the following:

  1. Disconnect the switch from the existing network.

  2. Press the Factory Defaults button of the switch for about 2-3 seconds.

  3. Connect a computer directly to any Ethernet port of the switch.

  4. Set a static IP address on the computer that is within the network 192.168.0.0/24 (like 192.168.0.100)

  5. Open command prompt and try pinging the default IP address of the switch which is 192.168.0.239.

  6. Check if you're able to access the admin page of the switch by typing its default IP address.  

 

Please let us know if you're still encountering any issues.

 

 


Regards, 

JeraldM

NETGEAR Community Team

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