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GearHeadJ's avatar
GearHeadJ
Aspirant
Apr 03, 2019

M4100-50G FTP

Hello

 

I have M4100-50G switch that is a replacement for an old model.   I have been doing a FTP going through port 48.  For some reason I've noticed on this new model of switch i'm not able too, however if I moved my RJ45 over to port 46, the file transfers as expected.    On the front of this switch port 48 appears to be part of what is called Combo Ports.  I think the error message is connection refused.

Any ideas?

3 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi GearHeadJ,

     

    Welcome to the community! :) 

     

    I found out that you have already contact NETGEAR Support with regard to your concern (case # 41141010). 

     

    Combo ports cannot be used at the same time. When either of the ports are enabled, the other port is automatically disabled. It means that you can either have a cable plugged into the copper 10/100/1000 interface, or the cable plugged into the SFP slot. If you have both plugged into the Combo ports, only one will work.

     

    Kindly answer the questions below:

     

    a. Are you transferring files between 2 devices that are both connected to the M4100-50G switch?

    b. Are there VLANs configured on the M4100-50G switch?  If yes, to what VLAN does ports 46 and 48T belong? 

    c. What is the specific device is connected to the 48T port?  

    d. Since there is a device connected to 48T port, is there also a device connected to 48F port?  If yes, what specific device is it?

    e. What is the current firmware version of the M4100-50G switch?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • GearHeadJ's avatar
      GearHeadJ
      Aspirant

      Hi DaneA

       

      I do not have anything plugged into the 47f,48f,49f,50f ports  Just the 48T port

      The file transfer is done by using FileZilla in a Win7 PC that goes to port 48.  The embedded device is plugged in another port on the switch.

      There are no VLANs configured on this system.  The SW is 10.0.2.20

       

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        Hi @GearHeadJ,

         

        I apologize for the late response.  Based from your feedback, I believe it should work.  Let us try this, kindly upgrade the firmware of the M4100-50G from v10.0.2.20 to v10.0.2.26 and check if the same problem will occur.  

         

        You can download firmware v10.0.2.26 here.

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team