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Forum Discussion
hobbits
Sep 03, 2021Follower
M4300-24X bricked
The switch was running fine with firmware version 12.0.13.7 and suddenly stopped working. The power light starts and stays orange and the console port which is set to 115200.8.N.1 only shows [Connect...
DaneA
Sep 05, 2021NETGEAR Employee Retired
Welcome the community! :)
I suggest you to open a support ticket with NETGEAR Support here at anytime. Kindly state your concern and a hardware check should be conducted. If its proven that your M4300-24x is really faulty, be ready to upload a soft copy of the Proof of Purchase of your M4300-24x for warranty verification. If the hardware warranty is still valid, an online replacement will be granted.
Regards,
DaneA
NETGEAR Community Team
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