NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
M4300 24X: sudden restarts
Hi, i have since months sudden restarts with a M4300-24X (Firmware 12.0.9.3) in a single router setup. I use mostly LAGs with 2 ports for every system (Layer3+4 mode) and has disabled the most defa...
hello koralle / Ralf,
are you German? the name sounds like this :)
So far unit 2 has mostly restarted. And the syslog was connected to Unit 2 :(. 1x restarted everything.
Unit 3 has only been connected for 1 week. For failover.
The support offered me a CLPD patch. I can only install it outside of business hours.
here is my environment.
Unfortunately I have a lot less fan revolutions :(
Temperature Sensors: Unit Sensor Description Temp (C) State Max_Temp (C) ---- ------ ---------------- ---------- -------------- -------------- 1 1 MAC 64 Normal 81 2 1 MAC 63 Normal 81 3 1 MAC 43 Normal 83 3 2 System 52 Normal 83 Fans: Unit Fan Description Type Speed Duty level State ---- --- -------------- --------- ------------- ------------- -------------- 1 1 Fan-1 Fixed 3240 16% Operational 1 2 Fan-2 Fixed 2880 16% Operational 2 1 Fan-1 Fixed 3240 16% Operational 2 2 Fan-2 Fixed 2880 16% Operational 3 1 Fan-1 Fixed 3240 16% Operational 3 2 Fan-2 Fixed 2760 16% Operational
Dear wuebra,
the fan speeds/duty level of your units are at the same level, which i've had with the "faulty" power supply.
The CPLD Patch (dev cpldUpdate(/media/usb-storage/XSM4324CS_V00_111419.jbc,0); ), which the Netgear Support has given to me, could be applied without reboot or disruption.
But this patch hasn't helped much, but maybe you had another patch.
I would predict, that your units 1 and 2 would be stable, if you had the suitable fan speeds.
Netgear should explain, how the fan control is working and why a power supply is controlling the speeds.
Best Regards,
Ralf
PS: I'm german ;-)
- So far I do not have the patch because I can only apply it at the weekend (when restarting).
here is a production with 800 employees.
Unless it works without a restart.
I have now asked the support if you can simply exchange the power supplies for us ..... reboots are unacceptable ..
ps .: ok ... me too :) Glückauf Ralf;)Dear wuebra,
from my experience with the CPLD Patch XSM4324CS_V00_111419.jbc, which has only increased the speed of one of the two fans by 100-200 RPM, i would recommend the replacement of the power supplies, even it is unclear, why some power supplies cause such a fan control problem.
Good Luck!
Best Regards,
Ralf
PS: Beste Grüße aus dem sonnigen Baden !
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
