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M4300-8X8F no connectivity with Juniper EX3300 (Juniper DAC) Second turn
Hello.
swapped last device by RMA and got the same trouble as it was later - no connectivity between EX3300 and M4300
(10g-ntgr) #show fiber-ports optics-info all
Link Link Nominal
Length Length Bit
50um 62.5um Rate
Port Vendor Name [m] [m] Serial Number Part Number [Mbps] Rev Compliance
-------- ---------------- --- ---- ---------------- ---------------- ----- ---- ----------------
1/0/1 Amphenol 0 0 APF13360028MY0 584990002 10300 A DAC
1/0/2 CISCO-TYCO 0 0 TED1552BVNJ 1-2053783-2 10300 P DAC
1/0/3 CISCO-TYCO 0 0 TED1546BA54 1-2053783-2 10300 P DAC
1/0/4 CISCO-TYCO 0 0 TED1546BA1S 1-2053783-2 10300 P DAC
1/0/5 CISCO-TYCO 0 0 TED1546BA7K 1-2053783-2 10300 P DAC
1/0/7 CISCO-TYCO 0 0 TED1601BSZA 1-2053783-2 10300 P DAC
1/0/8 CISCO-TYCO 0 0 TED1552BVQC 1-2053783-2 10300 P DAC
(10g-ntgr) #show fiber-ports optics all
Output Input
Port Temp Voltage Current Power Power TX LOS Fault
[C] [Volt] [mA] [dBm] [dBm] Fault Status
-------- ---- ------- ------- ------- ------- ----- --- -------------
1/0/1 N/A N/A N/A N/A N/A N/A N/A Remote Fault
1/0/2 N/A N/A N/A N/A N/A N/A N/A No Fault
1/0/3 N/A N/A N/A N/A N/A N/A N/A No Fault
1/0/4 N/A N/A N/A N/A N/A N/A N/A No Fault
1/0/5 N/A N/A N/A N/A N/A N/A N/A No Fault
1/0/7 N/A N/A N/A N/A N/A N/A N/A No Fault
1/0/8 N/A N/A N/A N/A N/A N/A N/A No Fault
(10g-ntgr) #(10g-ntgr) #show fiber-ports optics-eeprom all Port 1/0/1 vendor_name = Amphenol vendor_sn = APF13360028MY0 date_code = 130905 vendor_pn = 584990002 vendor_rev = A eeprom data = 03 04 21 00 00 00 00 00 04 00 00 00 67 00 00 00 ..!.........g... 00 00 03 00 41 6d 70 68 65 6e 6f 6c 20 20 20 20 ....Amphenol 20 20 20 20 00 41 50 48 35 38 34 39 39 30 30 30 .APH58499000 32 20 20 20 20 20 20 20 41 20 20 20 01 00 00 fa 2 A .... 00 00 00 00 41 50 46 31 33 33 36 30 30 32 38 4d ....APF13360028M 59 30 20 20 31 33 30 39 30 35 20 20 00 00 00 f6 Y0 130905 .... 37 34 30 2d 30 33 30 30 37 37 20 52 45 56 20 30 740-030077 REV 0 31 20 20 20 20 20 20 20 20 20 20 20 20 20 20 20 1 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................ ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ................
how to fix it?
thanks
2 Replies
online chat is always "unavailable at this time"
is this by design?
Hi NS_BL,
Welcome to our community!
As per checking on your profile that you do have a lifetime chat support. I suggest you to open a chat / case on NETGEAR support so that they can remote in to your computer to further check what is happening on your network.
Regards,
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