NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MarsKeeper
Nov 30, 2020Aspirant
M4300-96X occasional packet loss
We have 18 devices connected to the M4300-96X with PoE mode, the devices are kept running always. However, we found there are occasional packet loss, the probability is about one packet loss every th...
schumaku
Dec 02, 2020Guru - Experienced User
Packets are not lost in the switch - much more on the links. Typical cause for packet loss are bit errors, caused by poor SNR, insufficient power allocation on an optical link, insufficient link bandwidth, jitter, baseline wander, ..
By wally brain, IEEE states 1*10^-10 for the acceptable BER on a 1000M link. Some discussions were around on 1x10^-13 for the acceptable BER on 10G links.
LaurentMa do you have any more information at hand?
- MarsKeeperDec 03, 2020Aspirant
Hi Schumaku:
Thanks for your reply!
I still have some addtional questions:
1. In the experiment, the devices are powered by PoE mode and it seemed that the PoE budget (capacity) is very critical because the PoE MAX indicator lit on occasionally. As the worst situation, some devices even rebooted because the power was not enough.
Do you think the insufficient PoE power may lead error packet on the 10G copper link?
2. Could you tell me the No. of the IEEE specification about the BER? If you do not remember the exact No. a rough range would be helpful for us.
Thanks!
- schumakuDec 03, 2020Guru - Experienced User
MarsKeeper wrote:1. In the experiment, the devices are powered by PoE mode and it seemed that the PoE budget (capacity) is very critical because the PoE MAX indicator lit on occasionally.
What kind of PoE devices are we facing here? Any tech data or references available?
For completeness, provide the config (modules, power supplies) of the M4300-96X please.
MarsKeeper wrote:As the worst situation, some devices even rebooted because the power was not enough.
Do you think the insufficient PoE power may lead error packet on the 10G copper link?
If the device powered does not get enough power (e.g. when it's exceeding the negotiated and speced power) anything can go wrong with the clients... This might have an impact on the 10G link. Crash recovery is the worst case happening.
MarsKeeper wrote:2. Could you tell me the No. of the IEEE specification about the BER? If you do not remember the exact No. a rough range would be helpful for us.
Hm by rule of old cells 802.3ab for Gigabit Ethernet .. don't shoot me 8-)
- MarsKeeperDec 04, 2020Aspirant
The powered deice is developed by ourselves, it is not meaningful to discuss its model because you can not purchase it on the market now. It is a PoE+ device, the switch has the below configuration:
1200W PSU x1
APM408C x3
APM408P x3
APM408F x2
We found that if the connected devices is more than 20, some devices may reboot repeatedly and the PoE MAX led light on occcasionally. We calculated the PoE budget according the manual and the result said that it was enough.
In fact, I have requsested a support ticket to solve this problem but the process is slow because we are busy on another things recently.
I will check the IEEE document to get the BER specification.
Thank you very much!
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!