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Forum Discussion
NickNak
Feb 11, 2017Aspirant
M4300 Power Module interrupt recieved
Hi, M4300-12X12F ProSAFE 12-port 10GBASE-T and 12-port 10G SFP+, 12.0.2.9, 1.0.0.8 I have 2 M3400-12x12F in a stack and configured as core switch. I keep seeing the following in the logs, but...
- Apr 10, 2017
Answer back from the support call.
The informed me that it is harmless and only appears if the severity filter for the logs is set to "Debug". We are working on the root cause of these interrupts and how to prevent them, but in the mean time it does not have any negative impact on the switch. They have confirmed that these log entries are not a sign of any hardware failure.
You can use the following commands if you wish to modify the severity level to "Informational" (in config mode):
logging buffered 6
logging console 6So in my case I am just going to ignore the errors until such time as I switch from "Debug" to "Informational", or Netgear release a fix.
Nick
NickNak
Feb 13, 2017Aspirant
Hi,
Files have been sent.
Nick
Retired_Member
Feb 14, 2017Hi NickNak,
Thanks for your immediately reply.
For further analysis:
Please dump dev dumpCpldRegs multiple times and see if the value for registers in red changes. Let’s see if we get anything from this.
And also please check the Power LED on the front panel and LED on the power module to see if they are yellow or blinking.
(M4300-12x12F) #dev dumpCpldRegs
Devshell output (Session #0): dumpCpldRegs
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00: 00 18 1a 1f ff 42 0d 01 00 00 00 00 00 00 00 00
10: 5e 71 00 00 00 00 00 00 00 03 2b 2b 1b 18 00 00
20: ff ff ff ff ff ff 00 00 00 00 00 00 00 00 00 00
30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40: ff 0f 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50: 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Regards
Eric
Netgear Employee
- NickNakFeb 14, 2017Aspirant
(M4300-12X12F) #dev dumpCpldRegs
Access Denied! You are not authorized to run this command!
(M4300-12X12F) #
I am connected as Admin, so would not expect this :)
All power lights are green, both front and back, on both units.
- Retired_MemberFeb 15, 2017
Hi NickNak,
Do you execute this comand by telnet? I think it should be by Console port, as telnet port don't have the authority.
- NickNakFeb 27, 2017Aspirant
Enclosed logs from the console during one of these events.
(M4300-12X12F) #
<13> Feb 27 16:59:45 TS_Core_SW01-1 CMDLOGGER[emWeb]: cmd_logger_api.c(83) 6426 %% CLI:EIA-232:admin:dev dumpCpldRegs<13> Feb 27 17:02:42 TS_Core_SW01-1 BSP[intDisTask]: cpu_boxs.c(1337) 6427 %% intDispTask: Power Module interrupt received
<15> Feb 27 17:03:49 TS_Core_SW01-1 SNTP[SNTP]: sntp_client.c(1911) 6428 %% SNTP: system clock synchronized on Mon Feb 27 17:03:49 2017 UTC. Indicates that SNTP has successfully synchronized the time of the box with the server (192.168.200.3).(M4300-12X12F) #dev dumpCpldRegs
Devshell output (Session #0): dumpCpldRegs
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00: 00 18 1a 1f ff 43 0d 01 00 00 00 00 00 00 00 00
10: 4a 5d 00 00 00 00 00 00 00 03 2b 2b 1c 18 00 00
20: 44 44 44 55 ff 44 00 00 00 00 00 00 00 00 00 00
30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40: ff 0f 00 00 00 00 00 00 00 00 0b 00 00 00 00 00
50: 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00value = 10 = 0xa
(M4300-12X12F) #
<13> Feb 27 17:07:21 TS_Core_SW01-1 CMDLOGGER[emWeb]: cmd_logger_api.c(83) 6429 %% CLI:EIA-232:admin:dev dumpCpldRegs<13> Feb 27 17:07:27 TS_Core_SW01-1 BSP[intDisTask]: cpu_boxs.c(1337) 6430 %% intDispTask: Power Module interrupt received
(M4300-12X12F) #dev dumpCpldRegs
Devshell output (Session #0): dumpCpldRegs
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00: 00 18 1a 1f ff 43 0d 01 00 00 00 00 00 00 00 00
10: 4a 5d 00 00 00 00 00 00 00 03 2b 2b 1c 18 00 00
20: 44 44 44 55 ff 44 00 00 00 00 00 00 00 00 00 00
30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40: ff 0f 00 00 00 00 00 00 00 00 0b 00 00 00 00 00
50: 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00value = 10 = 0xa
(M4300-12X12F) #
<13> Feb 27 17:07:38 TS_Core_SW01-1 CMDLOGGER[emWeb]: cmd_logger_api.c(83) 6431 %% CLI:EIA-232:admin:dev dumpCpldRegs(M4300-12X12F) #
Message in GUI
<15> Feb 27 17:03:49 TS_Core_SW01-1 SNTP[SNTP]: sntp_client.c(1911) 6428 %% SNTP: system clock synchronized on Mon Feb 27 17:03:49 2017 UTC. Indicates that SNTP has successfully synchronized the time of the box with the server (192.168.200.3). <13> Feb 27 17:02:42 TS_Core_SW01-1 BSP[intDisTask]: cpu_boxs.c(1337) 6427 %% intDispTask: Power Module interrupt received <13> Feb 27 16:59:45 TS_Core_SW01-1 CMDLOGGER[emWeb]: cmd_logger_api.c(83) 6426 %% CLI:EIA-232:admin:dev dumpCpldRegs <14> Feb 27 16:55:25 TS_Core_SW01-1 UNITMGR[umWorkerTask]: unitmgr.c(7040) 6425 %% Copy of running configuration to backup unit complete
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