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Forum Discussion
NickNak
Feb 11, 2017Aspirant
M4300 Power Module interrupt recieved
Hi, M4300-12X12F ProSAFE 12-port 10GBASE-T and 12-port 10G SFP+, 12.0.2.9, 1.0.0.8 I have 2 M3400-12x12F in a stack and configured as core switch. I keep seeing the following in the logs, but...
- Apr 10, 2017
Answer back from the support call.
The informed me that it is harmless and only appears if the severity filter for the logs is set to "Debug". We are working on the root cause of these interrupts and how to prevent them, but in the mean time it does not have any negative impact on the switch. They have confirmed that these log entries are not a sign of any hardware failure.
You can use the following commands if you wish to modify the severity level to "Informational" (in config mode):
logging buffered 6
logging console 6So in my case I am just going to ignore the errors until such time as I switch from "Debug" to "Informational", or Netgear release a fix.
Nick
NickNak
Apr 06, 2017Aspirant
Hi,
Ok, I have raised an email ticket, so will see what they have to say.
Nick
NickNak
Apr 10, 2017Aspirant
Answer back from the support call.
The informed me that it is harmless and only appears if the severity filter for the logs is set to "Debug". We are working on the root cause of these interrupts and how to prevent them, but in the mean time it does not have any negative impact on the switch. They have confirmed that these log entries are not a sign of any hardware failure.
You can use the following commands if you wish to modify the severity level to "Informational" (in config mode):
logging buffered 6
logging console 6
So in my case I am just going to ignore the errors until such time as I switch from "Debug" to "Informational", or Netgear release a fix.
Nick
- DaneAApr 10, 2017NETGEAR Employee Retired
Thank you for the update as well as thanks for sharing the information that was provided to you here in the community. :)
I believe you concern has been addressed by the engineering team. With regard to this, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
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