NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
M4500 download tech-support file via tftp
How can I download (export) the tech-support file via tftp?
I'm able to download the running-config with below command:
copy running-config tftp://172.140.0.25/esw1-running-config
Thanks.
4 Replies
The so called tech-support file is a collection of several documents and can be generated downloaded in the Web UI only
-> How do I send diagnostic files from my Managed Switch to NETGEAR community moderators?
Scroll down to -> "To get the tech support file."
- Log in to the command line interface of the switch and from enable mode run the command show tech-support.
- On the admin page of the switch, go to Maintenance - Upload / Export - HTTP File Upload / HTTP File Export.
- In the File Type drop-down menu, choose Tech Support and click A
JKas wrote:
the M4500 didn't have web interface, only CLI.
I can read the tech-support file on command line. is any way I can create a txt or plain file in the M4500 to export it? or individual files as the running-config?
How true, always forget about this 8-) LaurentMa can you assist your customer please?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
