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Forum Discussion
Electrical
Jun 08, 2019Tutor
M6100 Link Down Events
We have a switch with 40 'link down' events listed in the log for physical ports 1/0/43 & 2/0/43 but none listed for the lag that they're associated with. There are a mere 38 broadcasts listed for th...
DaneA
Jun 10, 2019NETGEAR Employee Retired
Hi Electrical,
We have a switch with 40 'link down' events listed in the log for physical ports 1/0/43 & 2/0/43 but none listed for the lag that they're associated with.
What devices are connected to ports 1/0/43 & 2/0/43? It would be best if you post an image of your detailed network setup.
What is the current firmware version of your M6100 switch?
In order to analyze the logs from the M6100 switch, I suggest you to open a chat or online support ticket with NETGEAR Support at anytime.
Regards,
DaneA
NETGEAR Community Team
DaneA
Jun 12, 2019NETGEAR Employee Retired
I inquired your concern to the higher tier of NETGEAR Support and just got a feedback. As per the higher tier of NETGEAR Support, if the amount of broadcast traffic associated with the LAG is less or about 1% of the total traffic flowing on the LAG, everything should be fine. For ports 1/0/43 and 2/0/43 going down, further investigation is needed. The tech support file of your M6100 switch is needed to be analyzed.
To get the tech support file:
1. Login to the web GUI of your M6100 switch then go to Maintenance > Upload / Export > HTTP File Upload / HTTP File Export.
2. In the File Type drop-down menu, choose Tech Support and click Apply.
3. When prompted, save the tech support file to your computer.
For the logs and tech support file to be analyzed, kindly open a chat or online support ticket with NETGEAR Support at anytime. State your concern and be sure to attach the logs and the tech support file.
Regards,
DaneA
NETGEAR Community Team
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