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Forum Discussion
JayCanon
Oct 17, 2016Aspirant
Netgear M4300 is not allowing AirPrint to work on a Copier that has been tested on a test network
We have tested the machine on a test network and it works perfectly so I know it is a setting on their network. I have looked around and i have read that it might be "IGMP Snooping" messing up. Any h...
- Oct 19, 2016
Thank you Adam!
JayCanon, in your case we are confident enough it will work with new 12.0.2.6 firmware version on M4300 switch.
Can you ask the network administrator for a maintenance window in order to upgrade M4300 switch firmware?
- M4300 series user guides and admnistration manuals: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#docs
- M4300 12.0.2.6 software download: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#download
This can be done very quickly, but will require a reboot for the switch. Such firmware upgrade can be provisioned then scheduled using our Network Management System NMS300 (www.netgear.com/nms300). Let us know how it goes!
Regards,
LaurentMa
Oct 17, 2016NETGEAR Expert
Hi JayCanon
Well noted. There must be a configuration issue then for mDNS proper forwarding in that flat network.
Since I don't want to use you as a troubleshooting platform, please allow us some time for testing.
But maybe the Community will get back to you earlier. Can anybody share some experience with AirPrint?
Regards
Well noted. There must be a configuration issue then for mDNS proper forwarding in that flat network.
Since I don't want to use you as a troubleshooting platform, please allow us some time for testing.
But maybe the Community will get back to you earlier. Can anybody share some experience with AirPrint?
Regards
XavierLL
Oct 18, 2016NETGEAR Employee Retired
HI LaurentMa and JayCom,
I see similar issues in some network deployments when IGMP or other multicasting protocols are enabled , Jaycom as you described that's a flat network I would recommend that you disable IGMP Snooping.
Moreover would be great if you can check that you don't have any Multicast Storm control enabled or any other Multicast protocol like (PIM,MVR,..)
Regards
Xavier Lleixa
NETGEAR CBU PLM
- Retired_MemberOct 19, 2016
Hi All,
what FW version are you testing? This is because IGMP snooping block the mDNS(bonjour) packets. and we've fixed this issue on 12.0.2.6 on M4300.
please try the 12.0.2.6 which you can find on support.netgear.com.
thanks,
-Adam
- LaurentMaOct 19, 2016NETGEAR Expert
Thank you Adam!
JayCanon, in your case we are confident enough it will work with new 12.0.2.6 firmware version on M4300 switch.
Can you ask the network administrator for a maintenance window in order to upgrade M4300 switch firmware?
- M4300 series user guides and admnistration manuals: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#docs
- M4300 12.0.2.6 software download: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#download
This can be done very quickly, but will require a reboot for the switch. Such firmware upgrade can be provisioned then scheduled using our Network Management System NMS300 (www.netgear.com/nms300). Let us know how it goes!
Regards,
- JayCanonOct 21, 2016Aspirant
He is running it over the weekend and I will let you know.
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