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Forum Discussion
JayCanon
Oct 17, 2016Aspirant
Netgear M4300 is not allowing AirPrint to work on a Copier that has been tested on a test network
We have tested the machine on a test network and it works perfectly so I know it is a setting on their network. I have looked around and i have read that it might be "IGMP Snooping" messing up. Any h...
- Oct 19, 2016
Thank you Adam!
JayCanon, in your case we are confident enough it will work with new 12.0.2.6 firmware version on M4300 switch.
Can you ask the network administrator for a maintenance window in order to upgrade M4300 switch firmware?
- M4300 series user guides and admnistration manuals: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#docs
- M4300 12.0.2.6 software download: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#download
This can be done very quickly, but will require a reboot for the switch. Such firmware upgrade can be provisioned then scheduled using our Network Management System NMS300 (www.netgear.com/nms300). Let us know how it goes!
Regards,
Retired_Member
Oct 19, 2016Hi All,
what FW version are you testing? This is because IGMP snooping block the mDNS(bonjour) packets. and we've fixed this issue on 12.0.2.6 on M4300.
please try the 12.0.2.6 which you can find on support.netgear.com.
thanks,
-Adam
LaurentMa
Oct 19, 2016NETGEAR Expert
Thank you Adam!
JayCanon, in your case we are confident enough it will work with new 12.0.2.6 firmware version on M4300 switch.
Can you ask the network administrator for a maintenance window in order to upgrade M4300 switch firmware?
- M4300 series user guides and admnistration manuals: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#docs
- M4300 12.0.2.6 software download: http://www.netgear.com/support/product/M4300-52G?cid=wmt_netgear_organic#download
This can be done very quickly, but will require a reboot for the switch. Such firmware upgrade can be provisioned then scheduled using our Network Management System NMS300 (www.netgear.com/nms300). Let us know how it goes!
Regards,
- JayCanonOct 21, 2016Aspirant
He is running it over the weekend and I will let you know.
- JohnRoOct 24, 2016NETGEAR Employee Retired
Hi JayCanon,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!Thanks,
- JayCanonOct 25, 2016Aspirant
We are good to go. Thanks for all of the help!
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