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Forum Discussion
AGI
Jul 20, 2019Aspirant
Problem accessing WebGUI on M4300 switch
Hi, I had originally set up my M4300 switch as an L3 routing switch, connected to a VLAN unaware router/firewall (Fritzbox) provided by my ISP. In that configuration, I was able to access my swit...
- Oct 18, 2019
FWIW, I've switched back from jumbo frames to the default frame size value and now I can access the GUI again.
AGI
Jul 23, 2019Aspirant
No, I'm not able to ping 192.168.99.253 via a wired connection. Strangely enough, whereas I can access the WebGUI from a wireless connection, pinging 192.168.99.253 doesn't work either.
Pinging 192.168.99.252 (the other switch) works from both wired and wireless VLAN 178 connections and a tracert arrives at 192.168.99.252 via 192.168.178.254.
I wired a laptop (the one with which I test the wireless connection) to port 1 with exactly the same settings (untagged VLAN 178, PVID 178)
as for port 28 (wired connection desktop) and from the laptop I could access the WebGUI (but pinging 192.168.99.253 still didn't work).
There is no port security configured on any of the ports.
My firmware was on v12.0.7.15. I updated to v12.0.7.17, but no change.
Question: in the 'IPv4 management VLAN configuration', should 'Routing mode' be enabled or disabled (it is enabled in my case) ?
DaneA
Jul 29, 2019NETGEAR Employee Retired
@AGI,
Question: in the 'IPv4 management VLAN configuration', should 'Routing mode' be enabled or disabled (it is enabled in my case) ?
Disabling Routing Mode would globally disable routing on your M4300-28G-PoE+ switch. I suggest to enable it at all times.
I had originally set up my M4300 switch as an L3 routing switch, connected to a VLAN unaware router/firewall (Fritzbox) provided by my ISP. In that configuration, I was able to access my switch via any of the VLAN IP interfaces, including the one of my management VLAN 99 (192.168.99.254). The M4300 also acted as DHCP server for the different VLANs.
I now replaced the Fritzbox by a pfSense router/firewall, which will now take over the routing/firewalling/DHCP. So I disabled the routing and DHCP in the M4300 switch and set the IPv4 management VLAN configuration in that switch
Read your initial post again. Let us try this. Kindly try to set VLAN routing again on the M4300 switch (leave the firewall and DHCP functions on the Fritzbox router) and check if you will be able to access again the M4300 web GUI (192.168.99.253) from a VLAN 178 (192.168.178.0 /24) via wired & wireless connection.
Regards,
DaneA
NETGEAR Community Team
- AGIAug 01, 2019Aspirant
You want me to enable VLAN routing for all VLANs in the M4300 switch? This is what is now handled by my pfSense firewall/router, which makes it easier to manage firewall rules.
Can the M4300 not be operated in 'L2 mode'?
Thanks.
- DaneASep 02, 2019NETGEAR Employee Retired
AGI,
I apologize for the late response. I inquired your concern to the higher tier of NETGEAR Support. As per the higher tier of NETGEAR Support, do a packet trace on the PC where you cannot access the web interface, taken while you try to access the web-GUI of the M4300 switch but it fails.
To analyze the packet capture, kindly open a chat or online support ticket with NETGEAR Support here at anytime. Be sure to include the following details when you open a support ticket :
a. IP settings (including the default gateway) on the PC (where you cannot access the web interface)
b. an image showing detailed information on how everything is connected
Regards,
DaneA
NETGEAR Community Team- AGIOct 18, 2019Aspirant
FWIW, I've switched back from jumbo frames to the default frame size value and now I can access the GUI again.
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