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Forum Discussion
Solved
Problem accessing WebGUI on M4300 switch
Hi, I had originally set up my M4300 switch as an L3 routing switch, connected to a VLAN unaware router/firewall (Fritzbox) provided by my ISP. In that configuration, I was able to access my swit...
FWIW, I've switched back from jumbo frames to the default frame size value and now I can access the GUI again.
AGI,
I apologize for the late response. I inquired your concern to the higher tier of NETGEAR Support. As per the higher tier of NETGEAR Support, do a packet trace on the PC where you cannot access the web interface, taken while you try to access the web-GUI of the M4300 switch but it fails.
To analyze the packet capture, kindly open a chat or online support ticket with NETGEAR Support here at anytime. Be sure to include the following details when you open a support ticket :
a. IP settings (including the default gateway) on the PC (where you cannot access the web interface)
b. an image showing detailed information on how everything is connected
Regards,
DaneA
NETGEAR Community Team
FWIW, I've switched back from jumbo frames to the default frame size value and now I can access the GUI again.
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