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Forum Discussion
Solved
Product Registration Proof of Purchase
We recently purchased a GS752TPV2 switch and registered it. It shows up in the "My Registered Products" list. We received an email that says: "Please upload proof of purchase and a picture of your p...
When your logged into your mynetgear. click on the device product info. then click on the +support documents (in blue).
It'll take you to a page to upload the receipt to.
Main reason is there's many "non-authorized" resellers of networking gear. So they might not have ever registered the serial number. so you can still register it but if you didn't purchase it from an authorized seller, you don't have the warranty.
that's the key reason.
I've seen it numerous times on there.
And it just makes it easier in the future if you upgrade your receipt right away so you don't have to go back and try to find it.
Thank you for the response. OK, I can understand that. We bought it from Amazon. We had to get a switch in a hurry because one of the ones in our office failed. I assume they're authorized.
However, as I noted in my original post, I still don't see where to do this in the page where it shows the registered products. There's no link or menu item or button that I can see where this information can be provided.
When your logged into your mynetgear. click on the device product info. then click on the +support documents (in blue).
It'll take you to a page to upload the receipt to.
plemans wrote:When your logged into your mynetgear. click on the device product info. then click on the +support documents (in blue).
It'll take you to a page to upload the receipt to.
Well, that was certainly a roundabout way to get to that. Thanks. I found it. I uploaded a picture of the sticker and am getting our purchasing person to send me a copy of the receipt.
Netgear (in case you read this): Your email was completely unhelpful, and the web site wasn't clear as to how to do this.
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