NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Victorgo's avatar
Victorgo
Aspirant
May 03, 2016
Solved

Product registration for XS708E

Hi Netgear support team,

 

 

I was trying to register for my XS708E. However, when I keyed in my serial no. it says that the switch has already been registered. Why? Am I getting something that has been returned to Amazon and resold to me?

 

How will I be getting my support on this product in future?

 

Victor

  • HI Victorgo,

     

    Just send us a PM so we can check. You may also want to follow mdgm's advice.

     

     

    Kind regards,

     

    BrianL
    NETGEAR Community Team

4 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    I have moved your post out of the ReadyNAS section to here. The XS708E is not a ReadyNAS, it is a switch.

    It could well be that you bought an Amazon return if you bought it from there.

    The warranty is for the original purchaser only when purchasing from an authorised reseller. If Amazon sold you a second hand unit as new you should take that up with them.

    • Victorgo's avatar
      Victorgo
      Aspirant
      Would you be able to help me check who is this switch registered to? I will need some evident that this switch is not a new unit.
      • Victorgo's avatar
        Victorgo
        Aspirant
        Let me know where can I post my serial no. to help me check?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More