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Forum Discussion
Solved
Product Registration Proof of Purchase
We recently purchased a GS752TPV2 switch and registered it. It shows up in the "My Registered Products" list. We received an email that says: "Please upload proof of purchase and a picture of your p...
When your logged into your mynetgear. click on the device product info. then click on the +support documents (in blue).
It'll take you to a page to upload the receipt to.
A proof of purchase, like a business invoice with the vendor name and address, including a date. The customer has to keep it and make it available for warranty or other support claims.
smercurio wrote:
(c) If this is mandatory, where is this actually done? There's no link on the registered products page (https://my.netgear.com/products.aspx) to do this.
The request sent out by email for the proof of purchase is more than vague unfortunately. Somehow, I had expected this will be added along the recent platform downtime - however a field marked (+) Support Documents does indeed exist. Not the most user friendly implementation however.
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