NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ProSafe M4100-50G-POE+ and Calix Optical SFPs
With this being a commerical switch I was surprised when the switch was unable to give any operating status while using different Calix SFP's. Using the 'show fiber-ports optics-info all' shows the S...
Daniel,
Unfortunately we don't support GPON transceivers in those SFP garages. We have no plans to support GPON transceivers.
John
These are not GPON SFP's. They are Calix part numbers 100-01668 and 100-01669.
Hi DanielWilliams
According to this listing, these are 1GE SFP, Single Mode Fiber, Bi-Directional/BIDI (Single Fiber), "Upstream" and "Downsteam" 20Km transceivers. At first glance you are right, there should be no obvious reason why our M4100 Managed Switch series can't accept these. We have successfully tested and validated other BIDI 1G modules from other major brands in the past. I trust you are correctly interconnecting upstream and downstream transceivers.
We need to troubleshoot this pair of SFPs. When observing the issue, please can you export the Tech Support file out of M4100-50G-POE+ switch and send it to us (for instance to me using MP). This file will provide our Tech Support and Engineering teams enough preliminary information on the issue.
First, please log in to the command line interface of the switch, and from enable mode, run the command: show tech-support. When done, you can proceed with the CLI method or the Web GUI method below.
Using CLI, you can use the COPY command described in M4100 CLI manual on page 371, the file to copy is <<nvram:tech-support>>.
Using the Web GUI, you can upload the Techsupport file by selecting Select Maintenance > Upload > HTTP File Upload for instance, as described in M4100 WEB manual on page 411.
Regards,
Hi Dan
Your files were well received. Tech Support and Engineering organizations are now working on it. We will provide update as soon as possible. Right now we see some port shutdown (interface 0/50 from one switch) and associated logs indicating invalid transceiver and driver errors.
Regards,
Hello Laurent,
Just an update. I thought I would try some more expensive SFP’s for a different run. These are Proline Options GLC-BX-D-CDW and GLC-BX-U-CDW units. They are even worse in your switch, the show fiber-ports optics-info command can’t even determine the Compliance field and the show fiber-ports optics command doesn’t even recognize that the SFP is installed and running.So, my question to you is what brands of SFP’s are certified with your switches AND run bi-directional on a single fiber.ThanksDan
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
