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Forum Discussion

knarfer's avatar
knarfer
Aspirant
Jan 03, 2018

m4300 stack-port errors

Hi, we have a stack with 4 m4300-24x24F switches. in the log files there are many (every minute) errors related to the stack ports ("errors detected on stack-port" and "Multiple consecutive errors ...
Troubleshooting
Hopchen's avatar
Hopchen
Prodigy
Jan 03, 2018

Hi knarfer

 

This is likely a problem with either the stacking cable or modules (if you use SFP ports for the stacking).

 

What stacking connection are you using?

 

 

Thanks

knarfer's avatar
knarfer
Aspirant
Jan 04, 2018

Hi,

we use brand new stacking cables and sfp modules

 

regards

Frank

  • Hopchen's avatar
    Hopchen
    Prodigy
    Jan 04, 2018

    Hi again,

     

    In almost all instances, stack-port errors is a cause of either bad cables or bad modules. I suggest you reach out to support and let them have a look. If these are Netgear modules, they can look into an RMA if needed.

     

    You can log a case via: https://my.netgear.com/registration/login.aspx

     

     

    Cheers 

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