Forum Discussion

Aspirant

Jul 23, 2015

No Gigabit connection GS108Ev3

Hi, recently I bought a GS108Ev3 to upgrade my GS105E. The problem is that I can't get a Gigabit connection on my laptop (Asus K52JC with JMicron Gigabit Ethernet Adapter incl. latest drivers...

Troubleshooting

DaneA

NETGEAR Employee Retired

Jul 23, 2015

Hi Onnovh,

Kindly answer the questions I have summarized below:

1. Have you tried connecting your Asus laptop to all 8 ports of your GS108Ev3?

2. Do you get 100Mbps of connection on all 8 ports of your GS108Ev3?

3. What port LEDs are lit up when your Asus laptop is connected to any of the 8 ports of your GS108Ev3?

4. What is the current firmware version of your GS108Ev3?

5. Have you tried to reboot your GS108Ev3 while your Asus laptop is connected to it and still get 100Mbps of connection?

6. Have you tried to reset your GS108Ev3 to factory defaults?

I will be looking forward to your response.

Regards,

DaneA

Netgear Community Team

Onnovh

Aspirant

Jul 24, 2015

DaneA wrote:

1. Have you tried connecting your Asus laptop to all 8 ports of your GS108Ev3?
Yes I dit, all ports give 100mbps.

2. Do you get 100Mbps of connection on all 8 ports of your GS108Ev3?
Yes.

3. What port LEDs are lit up when your Asus laptop is connected to any of the 8 ports of your GS108Ev3?
Left LED (100M)

4. What is the current firmware version of your GS108Ev3?
Latest, 2.00.05.

5. Have you tried to reboot your GS108Ev3 while your Asus laptop is connected to it and still get 100Mbps of connection?
Yes , I did, still 100Mbps.

6. Have you tried to reset your GS108Ev3 to factory defaults?
Yes, I did, still 100Mbps.

I tested all ports with a ReadyNas 102, all 8 ports gave 1Gbps connection.

When I use this setup I get a 1Gbps connection:

Asus <--> GS105E <--> GS108v3 <--> Modem

But with this setup I get a 100Mbps connection no mather what I do:

Asus <--> GS108v3 <--> Modem

Network card is set to Auto negotiation, Forcing 1Gbps doesn't do anything.

It's really frustrating because I really need those 3 extra ports!

JennC
NETGEAR Employee Retired
Jul 24, 2015
Hello Onnovh,

Is it GS108v3 or GS108Ev3? They are not the same. The GS108v3 is just a pass through switch while the GS108Ev3 is a Prosafe Plus switch that has FW.

If you are using GS108Ev3, try updating the firmware. See GS108Ev3 downloads

Also with this setup Asus <--> GS105E <--> GS108v3 <--> Modem, leaving both switches connected to each other and you connect computer straight to the GS108, do you still get gigabit speed or the 100mbps?

We sincerely apologize for any inconvenience this may have caused and look forward to your update.

Regards,
- Onnovh
  Aspirant
  Jul 24, 2015
  Hi JennC
  
  I'm sorry for the confusion.
  
  I have a Netgear GS108Ev3 with 2.00.05 firmware.
  
  When I keep both switches connected and I plug my laptop in de GS108E I still get 100Mbps.
  - JohnRo
    NETGEAR Employee Retired
    Jul 24, 2015
    Hello Onnovh,
    
    It seemed to be a bit hard to isolate since the switch(GS108Ev3) can run gigabit on the NAS and I assume other computers. Please try to reset the switch using the sequence below:
    
    NOTE: You will have to press the reset button (Factory Defaults) for a total of 90 seconds.
    
    1. While the unit is on, push and hold the reset button for 30 seconds.
    
    2. Continue holding the reset button and turn off the unit (by unplugging the power cable). Do this for another 30 seconds.
    
    3. Turn on the unit (by plugging the power cable back) , continue holding the power button for 30 more seconds.
    
    4. Let the switch boot completely.
    
    5. Test your connection again Lapop>GS108Ev3>Modem/Router. (make sure that you are using atleast cat5e cables).
    
    I'll look forward to your response and I hope this will fix the issue.
    
    Thanks,