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Forum Discussion
Switch freezes after some days working OK
After some days working correctly some of our several of our switches freeze. Is this a known behavor? What can I do to overcome the problem? I need the switches (GSM4328PS) accessable all time. The ...
Hi MarkusKern
Thanks for the files. I do not see anything really alarming in these TS files. No crash-dumps either. I suggest you get hold of support - let them take a deeper look. They can setup logging to monitor the system, to see what is going on.
Login to my.netgear.com and register your devices (if they aren't already) and raise a ticked that way.
Cheers
Hi
Thanks for your support. All our devices are registered Support by phone or e-mail is already expired. Do I need a service contract?
Well the other solution would be claiming an RMA. But I do not think that this would solve the issue as the different devices do not origine of the same order / delivery.
Kind regards
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