NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

simcc73's avatar
simcc73
Aspirant
Jun 26, 2018
Solved

Rollback Firmware - M5300-28GF3

Hi,   I have a couple of switches stacked and updaed the firmware on the M5300-28GF3 but cannot upgrade the formware on the GSM7328Sv2 as it won't go to v11.   My GSM7328Svs is on 10.0.0.53 a...
Firmware
  • simcc73's avatar
    simcc73
    Jul 03, 2018

    Thanks for the reply.

     

    Unfortunately your wrong, I eventually got through to tech support who said I could and I did successfully.

JohnC_V's avatar
JohnC_V
NETGEAR Moderator
Jul 02, 2018

Hi simcc73,

 

Unfortunately, we cannot downgrade or roll it back to the previous firmware version as it is already on a different boot version. We really need to check the release notes first before doing a firmware upgrade so that we may know the limitations that may occur.

 

Welcome to our community! :)

 

Regards,

simcc73's avatar
simcc73
Aspirant
Jul 03, 2018

Thanks for the reply.

 

Unfortunately your wrong, I eventually got through to tech support who said I could and I did successfully.

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator
    Jul 03, 2018

    simcc73,

     

    That's great! You cleared it out that we can still downgrade the firmware version even if it is already on v11.x.x.x to v10.x.x.x. What happened to the switch that became bricked right after you downgrade? 

     

    Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More