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Forum Discussion
Ryalsandrew
Sep 23, 2024Aspirant
Switch no longer working after being unplugged and then plugged back in
My xs724em quit working after I unplugged the power strip it was connected to then immediately plugged it back in. All status lights have are off on all ports including the internet.
FURRYe38
Sep 24, 2024Guru - Experienced User
Try a different power strip or direct into a wall outlet?
Factory reset the switch?
How long have you had the unit for?
- RyalsandrewSep 24, 2024AspirantTried both of those things actually. The unit is powered on as the power light is on. No other status lights are on and the individual ports. Unit has been operating for about three months now.
- FURRYe38Sep 24, 2024Guru - Experienced User
I'd make contact with NG support and see what options are open to you.
Seems like the unit is in some bad state or has failed.
- RyalsandrewSep 24, 2024AspirantAppreciate your help
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