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Forum Discussion
colinauger
Sep 22, 2025Aspirant
Unable to read the EEPROM data of SFP+ module in port 0/10
Hello,
I get this error each second on a statck of 5 Netgear M4300 :
Sep 22 17:17:32 switch01-1 BSP[unitMgrTask]: hpc_sfp_support.c(2527) 11814920 %% Unable to read the EEPROM data of SFP+ module in port 0/10
How to identify this port ? 0/10 ? Normally, I'm used to this notation: 1/0/21. Where the fist digit is the stack member id.
Firmware Version | 12.0.7.7 |
Thanks for your help
3 Replies
- FURRYe38Guru - Experienced User
Does the user manual give any information regarding port numbering vs SFP?
Something you might contact NG support about
- JulienRAdministrator
Hi FURRYe38 , thank you for flagging this.
Hi colinauger ,
We’ll go ahead and create a support case and reach out to you shortly. Thanks!
- schumakuGuru - Experienced User
colinauger wrote:
How to identify this port ? 0/10 ? Normally, I'm used to this notation: 1/0/21. Where the fist digit is the stack member id.
Firmware Version 12.0.7.712.0.7.7 dates back from July 2019 - six ears later it's time for updating your stack members.
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