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Forum Discussion
VLAN Configuration Not Getting Applied and Saved
Hi, We use NetGear Switch M4200 Poe Switch in our lab. Recently after Firmware Update on this system, VLAN configuration doesn't get Applied or Saved (Logged in as admin). Has any one faced this ...
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Kindly try to clear the cache of the browser you are using or try to use Incognito mode in Chrome then check if the VLAN settings will get applied.
Also, you can try to use another PC or laptop to isolate the problem then check again if the VLAN settings will get applied.
Try also to reboot the M4200 switch then check if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
The second and third steps have been done many a time. It doesn't have any impact on the working.
Tried this using Chrome for the first time, to make sure it doesn't have any cached data. The behavior is the same. Attached some screen shot below :
Before Apply:
After Apply:
This perfectly working before the FW update, unfortunately, don't remember the FW version number before. With this current Firmware it does nothing.
Do you think it could be FW related ?
Is there any other method, we can check if the Switch is getting VLAN configuration commands ?
Having you seen this happen in any other customer setup ?
Please let us know, we can try these any steps to fix this issue.
What would be process to start support help, where someone from you team can help remote login to debug this issue ? Let us know about this too.
Thanks
Deepak
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