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Forum Discussion
andrevanm
Jan 04, 2021Aspirant
2nd GS308 managed switch does not get an IP
Hello, Forgive me if I ask something very obvious or something impossible. This is my situation. I bought a second GS308T switch to extend my network. The first one connected to my router already h...
- Jan 06, 2021
Exchanged to new devices, or A-B to B-A?
Ensure both switches are operating on the current firmware -> GS308T | Smart Managed Pro Switch | NETGEAR Support - as of writing it's 1.0.1.2 (don't be confused with 1.0.0.12).
Do a factory reset if the status is potentially unclear or undefined.
Perform a Cable Test on both switches...
andrevanm
Jan 05, 2021Aspirant
I did but to no avail. Actually I exchanged both switches.
schumaku
Jan 06, 2021Guru - Experienced User
Exchanged to new devices, or A-B to B-A?
Ensure both switches are operating on the current firmware -> GS308T | Smart Managed Pro Switch | NETGEAR Support - as of writing it's 1.0.1.2 (don't be confused with 1.0.0.12).
Do a factory reset if the status is potentially unclear or undefined.
Perform a Cable Test on both switches...
- andrevanmJan 06, 2021Aspirant
A-B to B-A
Thanks for the advice guru Schumako .
Will try that.
- schumakuJan 06, 2021Guru - Experienced User
Curious - what made it work as expected - current firmware?
- andrevanmJan 06, 2021Aspirant
First of all, big thank you for your great help.
I did all the suggestions you gave me. First, reset the switches. Secondly upgraded the firmware. Then I noticed that issue was still there. So I tried another cable between switch1 and switch2, that did the trick. To me not very obvious as the cable was working when it was connected directly to my laptop.
Again your help was greatly appreciated.
- YeZJan 07, 2021NETGEAR Expert
Glad to hear that.
Can you tell us what is the difference between the working cable and the non-working one?
Thank you.
- andrevanmJan 07, 2021Aspirant
Good question.
To be honest: I do not know exactly. The cable was working for the laptop but not for the switch. But in order to try my chances, I replaced the connector on both sides and this did the trick.
- YeZJan 07, 2021NETGEAR Expert
No problem, thank you for the information.
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