NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rostam
Feb 07, 2022Tutor
Cannot create backup from NETGEAR GS724T configuration.
Hello, I cannot create backup from NETGEAR GS724T configuration. Get an error Can anyone help please? Thanks
- Mar 14, 2022
I found a way to fix the issue. I had to use old versions of Internet Explorer to be able to do that.
Thank you!
DaneA
Mar 14, 2022NETGEAR Employee Retired
Just want to follow-up on this. Kindly try to update the firmware of your GS724TS to the latest version in a ladderized manner. First, update the firmware from v5.1.0.2 to v5.2.0.5. Then, update the firmware from v5.2.0.5 to v5.2.0.8 and so on until you update to the latest version which is v5.2.0.11. Then check if you can now create a backup of the configuration.
You can download the GS724TS firmware versions here.
Regards,
DaneA
NETGEAR Community Team
Rostam
Mar 14, 2022Tutor
I found a way to fix the issue. I had to use old versions of Internet Explorer to be able to do that.
Thank you!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!