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Forum Discussion

mhenrixon's avatar
mhenrixon
Follower
Jan 13, 2021

Can't register gs308e

I am trying to register my gs308e but the website won't accept my serial number. The first 16 characters are entered just fine but mysterious models serial number is 19 characters so I can't register it. 

What do I do now?

1 Reply

  • YeZ's avatar
    YeZ
    NETGEAR Expert

    That is bizarre, we haven't shipped any product with serial number of 19 characters. 

    Can you private message me a photo shot of the serial number label? 

    Thank you.

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