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Forum Discussion
mxh
Mar 02, 2021Aspirant
Connecting to device via GS750
We recently had a switch fail during an office move so I purchased a new GS750e and installed it with the intention of doing any config later on. It's now in production with all the system defaults s...
DaneA
Mar 03, 2021NETGEAR Employee Retired
mxh,
What is the current firmware version of the GS750E switch? If ever its not yet the latest version, I suggest you to upgrade it. The latest GS750E firmware is v1.0.1.7 and you can download it here.
After upgrading the firmware, perform a factory reset on the GS750E switch then reconfigure it from scratch in order to start clean using the latest firmware version. Then, check if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
mxh
Mar 03, 2021Aspirant
Hi,
That was one thing that I did do before putting it into production, so it's already running the latest firmware (v1.0.1.7)
As a test, I have a separate network also running a new GS750e with the latest firmware - I was able to test the same setup on this network and got the exact same results.
For the moment I've got the 10/100 switch connected to the GS750e and the PC and Swipe Card System plugged into the 10/100 switch, so it's working. But obviously I'd prefer to have both devices plugged straight into the GS750e so would like to get to the bottom of this.
- schumakuMar 05, 2021Guru - Experienced User
Even if not required for 10/100 - can you check that "full" four pair/eight strands cables are in place? Spotted on several newer switch models (various brands) that 10/100 links don't negotiate on reduced two pair/four strands cabling.
- mxhMar 07, 2021Aspirant
Have tried several different cables - all are 4 pair / 8 strand and none of them make any difference.
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