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Forum Discussion
JeffSch
Sep 21, 2019Tutor
Firmware Upgrade TFTP Timeout
I'm unable to compete the firmware upgrade 1.6.0.4. Currently have version 1.0 I receive a TFTP Time out error when trying to update. I have downloaded and installed the Pro Safe Utility ve...
- Oct 13, 2019
Success!!!
Had to disable firewall and security apps. Thanks for the support.
JeffSch
Sep 30, 2019Tutor
Thanks for the reply, how do I change the protocol? As far as I can tell the Pro Safe Utility supports my switch.
I'm able to find the switch using the utility so I assume its supported. Do I need to be connected directly with the switch or can the update be performed by Wifi?
Fyi, I have been attempting the update while directly connected.
msi
Sep 30, 2019Luminary
Just in order to understand you correctly: Did you try launching TFTP update over the web interface or the utility? AFAIR the Utility cannot use "another" protocol as it connects over its own way/protocol to a switch. If it can find the switch and connect to it, there is a chance it does support it.
For comparison: I had issues launching and completing TFTP update by sending the update commend Web UI using a GS110TP, it did however work when I connected and then update the firmware using the Netgear utility and then uploaded the firmware using the utility. It was very slow but ended up working.
Overall I'd try being connected to the switch over wire but that's a generic recommendation for all updates since the chance of being disconnected during an update is lower than on wireless.
- JeffSchOct 13, 2019Tutor
Success!!!
Had to disable firewall and security apps. Thanks for the support.
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